Event Manager
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Key skills for this role
About the Role
Delta Hotels and Resorts in Riyadh seeks an Event Manager to prepare event documentation, coordinate with sales and customers, and ensure high-level service throughout event phases.
Key Skills for This Role
Responsibilities
- Prepare all event documentation and coordinate with Sales, property departments and customer
- Lead pre event and post event meetings for assigned groups
- Manage customer budgets to maximize revenue and meet customer needs
- Oversee customer experiences from file turnover through post event phase
- Up sell products and services throughout the event process
- Handle guest problems and complaints
Requirements
- High school diploma or GED; 2 years experience in event management or related professional area
- OR 2 year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required
Full Job Posting
Job Summary
- Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre event, event and post event phases.
Candidate Profile
- High school diploma or GED; 2 years experience in event management or related professional area.
- OR 2 year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Core Work Activities
- Solve problems and suggest alternatives to previous arrangements.
- Lead pre event and post event meetings for assigned groups.
- Identify operational challenges and work with staff and customer to solve them.
- Manage customer budgets to maximize revenue.
- Oversee customer experiences from file turnover through post event phase.
- Conduct pre and post event meetings to review group needs.
- Manage group room blocks and meeting space.
- Adhere to all standards, policies, and procedures.
- Up sell products and services throughout event process.
- Participate in customer site inspections and assist with sales process.
- Act as liaison between field sales person and customer.
- Manage revenue and profitability associated with events.
About Delta Hotels
- Part of Marriott International portfolio.
- Equal opportunity employer.
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