Event Account Manager

Job Status: Full Time, ongoing OR Talent Pool for future temporary or ongoing opportunities

Salary: Base salary of $120,013 per annum plus 12% Superannuation Contributions

Role Enquires: recruitment@sydneyoperahouse.com

An organisation where diversity of thought and experience is valued, supported and respected.

The Sydney Opera House occupies a unique place in the cultural landscape.

A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW.

Driving this incredible place is a team of passionate and dedicated people.

Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art.

A place of possibility and wonder – on and off the stage.

We bring people together to be uplifted, empowered and entertained.

As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone’s House.

To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):

• Everyone feels welcome here.
• We better understand and connect with the community.
• We are future ready.
• We lead and inspire positive change.

For more information about the Sydney Opera House please refer to our website.

Join the team that brings world-class events to life at the Sydney Opera House.

As Event Account Manager, you will play a pivotal role in planning, coordinating and delivering a diverse range of events from concept through to completion.

Acting as the primary contact for clients, you will build trusted relationships, advocate for customer needs and collaborate with a wide range of stakeholders to deliver exceptional event experiences.

This dynamic role requires strong organisational skills, sound judgment and the ability to manage competing priorities, resources, budgets and timelines in a fast-paced environment.

If you thrive on creating memorable experiences, enjoy working collaboratively and are passionate about delivering outstanding outcomes in one of the world's most iconic cultural destinations, we'd love to hear from you.

We welcome applications from people of all backgrounds, experiences and perspectives, and are committed to building an inclusive and accessible workplace where everyone can succeed.

Further detailed information about the role and its requirements can be obtained from the role description.

ARE YOU THE ONE?

To be successful in this role you will need to demonstrate:

• Extensive experience in theatre and event management, including company, stage and production management, and delivery of a wide range of events (e.g. corporate, exhibitions, festivals, civic, community, functions, sporting and performing arts), with strong understanding of planning and operational requirements..
• Relevant tertiary qualifications and/or significant professional experience in event management.
• Proven leadership capability in complex, high-pressure environments, including strong communication, negotiation and conflict resolution skills, with the ability to motivate self and others.
• Demonstrated experience in financial management, including budgeting, forecasting and oversight of financial processes.
• Strong contract management and project delivery expertise, including interpreting and implementing contracts, advanced use of event management systems, and exceptional organisational skills to manage multiple concurrent events with accuracy and attention to detail.

The Sydney Opera House give you access to a fantastic range of benefits including:

• 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
• 5 weeks’ annual leave for all ongoing and temporary staff.
• Access to salary packaging and discounted health insurance.
• Access to a range of professional development programs and staff engagement initiatives.
• Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
• Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
• Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia.
• Working for an organisation committed to the United Nations Sustainable Development Goals and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all.
• Complimentary tickets to shows.
• And many more!

The Opera House is an inclusive employer that recognises everyone is unique.

The organisation welcomes you for who you are – as you are.

So if you require any adjustments to the recruitment process, please contact us as recruitment@sydneyoperahouse.com to discuss.

Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch.

We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace.

We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.

NEED TO WORK FLEXIBLY?

We know flexibility means different things to different people, so let us know how we can support you to be your best.

Please submit your cover letter and CV via our online portal.

In addition you will be prompted to answer the two following targeted questions in the online application platform.

Please note 2000 character limit.

• In this role, you will be required to establish and uphold multiple stakeholder relationships and work with a variety of people from many different departments. What skills and experience (professional or personal) do you possess that will support you in achieving this capability?
• Describe your experience managing multiple events concurrently: Provide examples of how you've ensured effective planning, coordination, and communication across various stakeholders to deliver successful outcomes. What strategies do you employ to prioritise tasks and meet deadlines in a dynamic environment?

To be eligible to apply for this position, applicants must have existing Australian work rights.

Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment.

The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for.

This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan.

Applications will not be accepted from recruitment agencies.