Escalations Analyst - Accounting

Strong background in software support, with hands-on troubleshooting experience.

Experience with Postman and SumoLogic.

Prior experience with LEAP, Xero, MYOB, or QuickBooks is an advantage!

Familiarity with session-based testing environments and debugging tools such as JIRA and Salesforce.

Has proactive mindset with sharp prioritisation and problem-solving instincts

Has excellent collaboration and communication skills - with teams and customers alike.

Asks why before jumping to how, and you don't stop until you've found the actual root cause

Has a great attitude, with a passion for delivering excellent service and a readiness to pick up a task, no matter how big or small.

Your work matters. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.

Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.

Work with a group of authentic, passionate people who love what they do.

Well-funded and global. CORTO is part of ATI Global – one of the largest international LegalTech companies.

Flexible and hybrid working. We engage, share, and collaborate on ideas and workflows.

Career and learning opportunities - we move fast and need smart people to get us where we're going. We are a scaling business and looking for people who want to grow with us.

Have fun with us . Celebrations. Socials. Sports teams. Access to sailing and yacht events.

We value your well-being with additional time off, gym membership and other perks.

Fast-paced tech environment, if we don't disrupt ourselves someone else will do it!

Access to LEAP Home - a program unique to the ATI Group to support you in buying your primary residence.