Entry-Level Customer Service Representative (Remote – Work From Home)

• Meet with clients virtually using Zoom and scheduled phone appointments
• Build strong client relationships through professional, personalized service
• Educate clients about available benefit programs and answer questions
• Assist clients throughout the enrollment process
• Provide ongoing customer support and follow-up communication
• Maintain accurate electronic client records
• Collaborate with teammates in a fully remote environment
• Participate in ongoing training, coaching, and mentorship
• Continue developing communication, leadership, and relationship-building skills

Why Choose AO?

We believe exceptional careers are built through mentorship, consistency, and continuous growth—not years of experience.

Our fully remote environment gives you the flexibility to work from anywhere while developing valuable professional skills and advancing based on your performance.

• Work from anywhere within the United States
• No daily commute
• Modern virtual work environment
• Flexible scheduling after training

• Structured onboarding
• Weekly virtual coaching
• Leadership mentoring
• Ongoing professional development
• One-on-one support from experienced leaders

Advance based on your initiative and results—not seniority.

Qualified representatives have opportunities to pursue:

• Leadership development
• Team mentoring
• Management opportunities
• Promotion-from-within
• Long-term career advancement

• Weekly performance-based compensation
• Bonus opportunities
• Leadership recognition
• Career advancement incentives

We're looking for individuals who demonstrate:

• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Customer-focused mindset
• Self-discipline and accountability
• Ability to work independently in a remote environment
• Adaptability and problem-solving abilities
• Comfort using technology and virtual communication tools
• Coachability and commitment to continuous improvement

in any of the following is beneficial:

• Customer Service
• Retail
• Hospitality
• Healthcare
• Banking
• Sales
• Administrative Support

• Client Relations

No prior insurance experience is required.

We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.

• Flexible Scheduling

• Career Advancement Based on Performance

• Medical Reimbursement Program (for qualifying representatives)
• Company-supported life insurance
• Industry-leading virtual technology and collaboration tools

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have access to a computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.

Ready to Build Something Bigger?

If you're ready to start a career where your ambition matters more than your experience, your growth is supported through mentorship, and your success is determined by your effort, we'd love to hear from you.

Apply today and begin building a future filled with opportunity, flexibility, and unlimited growth potential.

Start Strong.

Grow with Purpose.

Build Your Future with AO. 🚀