Customer Service Representative | WFH Entry-Level

Remote Customer Service Representative | Client Benefits Specialist | Work From Home

Company: AO | Globe Life Location: 100% Remote (United States)

Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?

AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.

Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.

No previous insurance experience is required.

We provide the training and support you need to succeed.

• Meet virtually with clients using Zoom.
• Build relationships by understanding each client's needs.
• Explain life, accident, and supplemental health insurance benefit options.
• Guide clients through the enrollment process.
• Respond to client questions and provide outstanding customer service.
• Maintain accurate client records and documentation.
• Participate in ongoing virtual training and professional development.

• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Positive attitude with a willingness to learn.
• Self-motivated and dependable.
• Comfortable working independently in a remote environment.