Own the end-to-end delivery of customer implementations from scoping through production launch
Engage directly with customer supply chain teams through discovery sessions, ride-alongs, and system reviews
Stress-test concepts and build prototypes to catch edge cases and adoption blockers before they ship
Translate operational challenges into actionable product requirements with clear use cases and priorities
Manage stakeholder expectations, timelines, and scope while keeping everyone aligned on outcomes
Act as translator between customer teams and Auger's product, design, and engineering groups
Run internal briefings bringing the voice of the operator into every product decision
Raise flags early when something won't work in the field and drive corrective action
Drive adoption and measure success post-launch, ensuring customers realize value quickly
Spot expansion opportunities across workflows, business units, and use cases
Distill trends across customers into strategic insights that shape our long-term strategy
Who You Are
You've run complex supply chains at scale. Actually did it, not just managed a team that did. You understand how ERPs, WMS, TMS, and planning systems work because you've lived inside them.
You've delivered projects under pressure. You know how to manage timelines, coordinate teams, and navigate the politics of getting things done in large organizations. You've been the person responsible when things had to ship.
You're ahead of your peers on AI. While others are still skeptical or waiting to see what happens, you've been experimenting, learning, and understanding what AI can actually do in operations. You know where autonomous systems can replace human coordination. That understanding makes you invaluable in building solutions that actually work.
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You empathize with why operators stay committed to legacy systems. You recognize the organizational and financial investments they represent. You understand the rationalized confidence that comes from systems that are "good enough" even when they're not.
You translate between operations and engineering. You know what matters to a warehouse manager at 6 AM and what a product team needs to build it.
You have the credibility and conviction to stop bad ideas early and redirect toward what will actually land.
You want to build and deliver, not just consult. You don't want to write recommendations that sit in a deck. You want to see solutions ship to customers and create measurable impact.
8+ years hands-on supply chain operations experience at scale
Proven track record managing complex project delivery in supply chain or technology implementations
Deep understanding of modern supply chain systems (ERP, WMS, TMS, planning tools)
Experience driving operational transformation, not just recommending it
Ability to travel to customer sites
About Auger
Supply Chain Management122 employeesFounded 2024
AI-powered autonomous operating system for global supply chain management.