adp
Engineer
FANUC America
Rochester Hills, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
SolidWorksAutoCADFANUC simulation softwareROBOGUIDEPayload CheckerTPP
Free
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SolidWorksAutoCADFANUC simulation software
Key Skills for This Role
SolidWorksAutoCADFANUC simulation softwareROBOGUIDEPayload CheckerTPP
Full Job Posting
Who You Are The Engineer will provide technical support to integrators and end users across a multi-state region spanning the Midwest, Mid-Atlantic, and Northeast.
This role is ideally based within the corridor between Mason, Ohio and Boston, Massachusetts.
Responsibilities
include developing and strengthening customer technical skills, delivering training, and providing advanced software and controls expertise.
The Engineer will also support FANUC District Managers with sales initiatives to drive regional growth in units and profitability.
The ideal candidate is customer-focused problem-solver with a “Service First” mindset who has a background in automation and/or robotics engineering.
How It’s Done
- Identify and visit key, new, or competitor ASI and End User accounts in the region; build relationships with engineering, management and ownership by spending time training and strengthening customer skillsets.
- Build and strengthen relationships with regional ASI network and regional end users to improve robot sales through training, technology transfer, and application assistance both in-house and on-site; develop a deep understanding of the ASIs products, customers, and goals.
- Assist internal and external customers by providing product and system expertise, in areas such as robot hardware and software, machine vision, and system safety.
- Use SolidWorks, AutoCAD, and FANUC simulation software to assist internal and external customers in the application of robotic automation solutions.
- Promote the use of ROBOGUIDE, Payload Checker and other pre-engineering tools.
- Work with all customers to address issues associated with the setup and integration of both common and higher-end robot options.
- Track and document any/all support requests providing detailed resolutions and appropriate customer information.
- Support customers with Vision Evaluations and troubleshooting their existing iRVision systems.
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