Customer Administrator

Must maintain confidentiality and ensure the security of sensitive and proprietary information.

Training staff on best practices for accurate and efficient data entry and management.

Responsible for providing regular reports on activities and progress.

Ideal candidate will have the following experience and education:

High School Diploma or GED

Associate’s degree or equivalent work experience preferred

Minimum two years of work experience within the FANUC organization

Minimum two years of customer service experience

Minimum two years’ experience required with Oracle Applications

Must be comfortable using an ACD (Automatic Call Distributor) headset and able to operate it effectively in a professional environment.

In-depth knowledge of FANUC parts, components, and product offerings is required

Must be familiar with FANUC operations and associated business processes

Proficient in organizing and maintaining both paper and electronic filing systems

Ability and willingness to learn many aspects of the company and its products

Excellent communication, interpersonal, and organizational skills are essential for success in this role.

Demonstrates professional behavior and demeanor at all times, with the ability to communicate effectively, resolve issues efficiently, and maintain positive relationships with both internal and external customers.

Strong proficiency in Microsoft Excel is required, along with exceptional technology skills across Microsoft Windows, the full Microsoft Office Suite, and internet-based tools

Ability to collaborate and communicate effectively with individuals at all levels of the organization.

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

Medical, Dental & Vision Insurance

401(k) Retirement Program

Life Insurance

Short-Term & Long-Term Disability Plans

Tuition Reimbursement

Wellness Program

Flexible Spending Accounts

Employee Assistance Program

Flexible Benefit Dollars

Generous Holiday & Vacation Program

FANUC American is seeking a qualified applicant for the Customer Administrator role. The pay range for this position is $46,509- $75,712 per year. The pay range listed is based on both salary and other compensation, including bonuses and profit sharing, that an employee may be paid during their employment with FANUC America. Benefits include medical insurance, 401k savings, paid vacation, vision insurance, dental insurance, tuition reimbursements, disability insurance, life insurance, and paid holidays. More information related to benefits offered by FANUC America can be found at the hyperlink attached here .

A compensation package offered to a successful applicant will ultimately be determined by consideration of a variety of factors, including, but not limited to, an applicant’s geographic location, educational attainment, and level of experience.