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Engineer III, Site Reliability
Omnicell
Austin, USA
Full-time
Senior · 5+ years experience
Hybrid
Discovered 2 weeks ago
AWSAzureGCPPythonKubernetesDocker
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- Own reliability outcomes for assigned services, ensuring strong instrumentation, actionable alerts, meaningful dashboards, and up‑to‑date runbooks.
- Define and implement SLIs and SLOs in partnership with product and engineering teams, and surface reliability performance in regular Cloud Operations reviews.
- Identify operational toil and design automation to eliminate repetitive manual work.
- Drive continuous improvement initiatives that increase observability, automation coverage, and system resilience.
- Participate in the SRE on‑call rotation, progressing from secondary to primary ownership as readiness increases.
- Command Sev‑2 and Sev‑3 incidents independently over time, with pairing and coaching from a Senior SRE; act as technical lead during Sev‑1 incidents.
- Lead blameless post‑incident reviews and own follow‑up actions through completion.
- Partner closely with managed services providers (IBM, HCL) to ensure clean escalation paths from L1/L2 monitoring into SRE ownership.
- Design, build, and operate CI/CD pipelines supporting cloud‑native application delivery using tools such as GitHub Actions, CodeFresh, TeamCity, and Octopus Deploy.
- Automate infrastructure and platform services using Infrastructure as Code (Terraform preferred).
- Contribute to the evolution of Omnicell’s observability platform, including intelligent alerting, ML‑based anomaly detection, and automated diagnostics.
- Participate in architecture and launch readiness reviews, bringing a reliability lens to system design.
- Help establish reference implementations and “golden paths” that enable product teams to launch services with reliability built in from day one.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- 5+ years of experience in software or platform engineering, including 3+ years in an SRE, DevOps, or reliability‑focused role.
- Strong hands‑on experience with at least one major public cloud platform (AWS, Azure, or GCP).
- Proficiency in Python or another object‑oriented programming language for automation and tooling.
- Production experience with Kubernetes, Docker, and Helm.
- Experience implementing Infrastructure as Code using Terraform or similar frameworks.
- Working knowledge of modern observability tools across metrics, logs, and tracing.
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