Engineer I - Field Service

Role Overview

Installation and Commissioning

• Install, test, and commission PAC units and associated cooling systems.
• Verify site readiness, engineering drawing compliance, and safety requirements.
• Conduct performance testing and prepare commissioning reports.
• Coordinate with project teams, customers, and subcontractors.

Preventive Maintenance

• Maintain PAC, CRAC/CRAH, chiller, condenser, CDU, FWU, and related systems.
• Inspect compressors, condensers, evaporators, fans, control panels, sensors, and refrigerant circuits.
• Submit maintenance reports and recommendations to improve equipment reliability.

Breakdown and Troubleshooting

• Diagnose and repair electrical, mechanical, refrigeration, and control system faults.
• Analyze alarms and abnormalities using controller logs and monitoring systems.
• Close breakdown calls within SLA commitments and support emergency site requirements.

Customer and Inventory Support

• Provide technical guidance and professional communication during service visits.
• Prepare service reports and obtain customer sign-off.
• Recommend replacement parts, maintain service inventory and tools, and support repair quotations.

Safety and Compliance

• Follow EHS guidelines and use required PPE during service activities.
• Comply with customer safety regulations and permit systems.
• Report unsafe conditions and incidents immediately.

Required Qualifications and Experience

• Diploma or bachelor's degree in Mechanical Engineering, Electrical Engineering, Refrigeration and Air Conditioning, or a related field.
• 4 to 8 years of HVAC, precision cooling, or critical cooling systems experience.
• Experience in data centers, telecom infrastructure, IT facilities, healthcare facilities, or commercial buildings is preferred.

Technical Skills

• Understand refrigeration cycles and HVAC principles.
• Work with PAC, CRAC/CRAH, chilled water, DX cooling, condenser, CDU, and FWU systems.
• Troubleshoot compressors, valves, refrigerant circuits, controllers, panels, drives, sensors, and communication networks.
• Handle refrigerants safely and use BMS and remote monitoring systems.