Employment Support Coordinator

Serve as the primary on-site employee support resource for camp-based employees, maintaining a highly visible and approachable presence throughout the camp.

Maintain an open-door policy , providing employees with a safe, respectful, and confidential environment to discuss workplace concerns, challenges, questions, and opportunities for personal and professional development.

Build strong, trusting relationships with employees and establish regular contact with teams across Housekeeping, Janitorial, Kitchen, Dining Room, and other operational departments.

Conduct regular employee check-ins to understand workplace experiences, identify emerging concerns, and support employee engagement and retention.

Monitor employee morale, well-being, engagement, and adjustment to the remote camp environment.

Connect employees with available company, workplace, wellness, community, or other appropriate support resources when required.

Follow up with employees to ensure concerns have been appropriately addressed or referred.

Provide dedicated support to Indigenous and Inuit employees to promote successful integration, engagement, retention, and career development within the workplace.

Act as a cultural liaison and advocate, helping employees navigate workplace expectations while promoting cultural understanding and respect across the camp.

Identify potential barriers affecting Indigenous employee participation, engagement, or retention and work collaboratively with management and Human Resources to develop appropriate solutions.

Support cultural awareness initiatives and activities that encourage mutual understanding, respect, and inclusion.

Recognize that employees come from diverse communities, experiences, and cultural backgrounds and adapt communication and support approaches accordingly.

Encourage an environment where Indigenous knowledge, perspectives, traditions, and experiences are treated with respect.

Build relationships based on trust, consistency, confidentiality, and genuine employee engagement.

Welcome new employees to site and help ensure a positive transition into the remote camp environment.

Coordinate and conduct site introductions and orientation sessions for new and returning employees.

Explain camp rules, site expectations, workplace standards, schedules, available services, safety expectations, and camp culture.

Conduct facility familiarization tours so employees are comfortable navigating: Employee accommodations Dining facilities Recreation and common areas Medical and wellness services Laundry facilities Emergency locations and procedures Transportation and designated meeting areas Other important camp facilities and services

Employee accommodations

Dining facilities

Recreation and common areas

Medical and wellness services

Laundry facilities

Emergency locations and procedures

Transportation and designated meeting areas

Other important camp facilities and services

Help employees understand what to expect while living and working within a remote rotational environment.

Identify employees who may require additional support during their first rotation and provide appropriate follow-up.

Work collaboratively with supervisors, camp management, and Human Resources to identify employee concerns before they escalate.

Support informal conflict resolution and facilitate respectful communication between employees and supervisors when appropriate.

Assist with employee retention initiatives, including identifying trends or workplace barriers contributing to turnover.

Provide observations and feedback to management regarding recurring employee concerns, engagement trends, onboarding challenges, and opportunities for workplace improvement while respecting employee confidentiality.

Support workplace accommodation discussions by connecting employees and management with the appropriate Human Resources process.

Assist with the successful reintegration of returning employees following extended absences or changes in assignment.

Encourage employee development by helping employees understand available training, advancement, and career opportunities.

Ability to work and reside in a remote northern camp for extended rotational periods.

Regular walking throughout camp facilities and operational areas.

Extended periods of standing, walking, sitting, and employee interaction.

Ability to work in varying environmental conditions, including extreme northern weather.

Ability to travel by aircraft and/or ground transportation to remote project locations.

Ability to safely navigate camp facilities, stairs, uneven surfaces, and outdoor areas and weather conditions as required.

Project-based role with primary work performed at a remote camp in Nunavut .

Fly-in/fly-out arrangement from designated travel hubs.

Shared or designated camp accommodations and meals provided while on site.

Rotational schedule, which may include extended periods away from home.

Work may include weekdays, evenings, weekends, and general holidays depending on operational and employee needs.

Regular interaction with employees working multiple shifts and schedules.

Exposure to extreme northern weather, including cold, wind, snow, and seasonal variations in daylight.

Travel may be impacted by weather or other northern logistical conditions.

Must comply with all Dexterra and client health, safety, security, and operational requirements.

Excellent work-life balance through a rotational work schedule.

Opportunity to make a meaningful impact on the employee experience within a remote workforce.

Work directly with a diverse workforce and contribute to Indigenous employee engagement, development, and retention.

Opportunity to build experience in remote camp operations and Indigenous workforce relations.

Meals and accommodations provided while on site.

Opportunity to expand your skills within a large, growing organization.

Whereas other companies are downsizing, we are growing!

Comprehensive benefits in accordance with the applicable employment program.