{bc}
Apply
indeed

ELV & Access Control Support Engineer

Quanika
Dubai, UAE
Full Time
Mid
Field
1 weeks ago
Access Control SystemsMicrosoft SQL ServerDatabase TroubleshootingTCP/IPVLANDNS
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Access Control SystemsMicrosoft SQL ServerDatabase Troubleshooting
Smart Apply

Full Job Posting

About Us

  • At Quanika, we build software platforms for security and operational management.
  • Our technology is flexible, scalable, and straightforward to integrate into real world environments.
  • We focus on delivering robust access control, visitor management, and operational products.

Key Responsibilities

  • Provide technical support for Access Control, Visitor Management, and integrated security solutions.
  • Troubleshoot software, databases, networks, integrations, and ELV/security systems.
  • Perform SQL queries, database support, backups, and migration activities.
  • Manage support tickets, SLA compliance, root cause analysis, and technical documentation.
  • Conduct site visits, system commissioning, health checks, upgrades, and customer training.
  • Coordinate with customers, system integrators, pre sales, and development teams.

Mandatory Requirements

  • Minimum 3+ years of experience in Technical Support / Systems Engineering / ELV role within Security Systems, ELV, or Enterprise Software industry (Mandatory).
  • Hands on experience with Microsoft SQL Server, database troubleshooting, backups, and migrations.
  • Experience with Access Control Systems (ACS), CCTV, Intercom, and integrated security platforms.
  • Knowledge of TCP/IP, VLAN, DNS, Routing, Firewalls, and IP based integrations.
  • Experience in customer support, technical documentation, and end user training.
  • SIRA certification and UAE Driving License mandatory.
  • Strong communication skills and UAE based candidates preferred.

We are looking for someone who:

  • Takes ownership of issues and follows them through to completion.
  • Enjoys solving technical problems and finding practical solutions.
  • Communicates clearly and professionally with customers and colleagues.
  • Is proactive, organised, and comfortable working in a fast paced environment.
  • Takes pride in delivering a positive customer experience.
  • Genuinely cares about getting things right.

What We Offer

  • Competitive salary package, depending on experience and qualifications.
  • Full employment visa sponsorship, with all visa and residency processing costs covered by the company.
  • Comprehensive medical insurance in accordance with UAE employment regulations.
  • 25 calendar days of paid annual leave per year.
  • End of service gratuity in line with UAE labour law.
  • A hands on, high variety role within a growing software company focused on enterprise security and operational management.
  • Exposure to projects across enterprise, commercial, hospitality, residential, critical infrastructure, and government sectors throughout the UAE and wider region.
  • Opportunities to work closely with software development, pre sales, project delivery teams, and leading technology partners.
  • A collaborative team environment with clear opportunities for technical growth and career progression.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Quanika

Marketing Executive

Dubai, UAE

3 weeks agoFull Time

Technical Support Engineer

Dubai, UAE

1 months agoFulltime