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As an EDI Helpdesk Representative - Remote Montana at Gainwell, you’ll support healthcare providers by helping resolve questions and issues related to Electronic Data Interchange (EDI), provider services, and healthcare transactions.
This position supports Montana Medicaid operations and is 100% remote. Candidates residing in Montana are strongly preferred; however, qualified candidates residing elsewhere in the United States may also be considered.
You’ll work directly with healthcare providers to research issues, troubleshoot concerns, and help ensure they receive accurate and timely support.
Any city, MT, US, 99999
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
As an EDI Helpdesk Representative - Remote Montana at Gainwell, you’ll support healthcare providers by helping resolve questions and issues related to Electronic Data Interchange (EDI), provider services, and healthcare transactions.
This position supports Montana Medicaid operations and is 100% remote. Candidates residing in Montana are strongly preferred; however, qualified candidates residing elsewhere in the United States may also be considered.
You’ll work directly with healthcare providers to research issues, troubleshoot concerns, and help ensure they receive accurate and timely support.
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High School Diploma or GED required.
Minimum two years of experience in customer service, call center support, helpdesk support, healthcare operations, provider services, claims processing, EDI support, or a related field.
Experience supporting healthcare providers, health plan members, claims processing, Medicaid programs, or healthcare customer service preferred.
Strong verbal and written communication skills with the ability to research and explain information clearly.
Ability to navigate multiple systems, manage competing priorities, and maintain strong attention to detail in a remote work environment.
100% remote position, with preference given to candidates residing in Montana.
Equipment provided by Gainwell Technologies.
Monday through Friday schedule during standard business hours.
Video cameras must be used during all virtual interviews and the first week of training.
Candidates must successfully complete a skills and competency assessment as part of the hiring process.
Digitally enabled solutions for health and human services.
Visit company websiteJobs and hiring trendsUSD 35000-50000 yearly / year
Full-time
Entry · 2+ years experience
Remote
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