eCommerce Sales Manager

Essential Duties & Responsibilities

• Define and execute strategies and plans for eCommerce customers in line with Hunter Fan Company’s business requirements and growth objectives.
• Own the path to purchase and all associated eCommerce sales and marketing activities across assigned customers, channels, and platforms.
• Manage all aspects of selling on Amazon and support growth across, marketplaces and customer channels as applicable.
• Ensure achievement of agreed customer targets and key performance indicators, including sales, profitability, forecast accuracy, digital shelf performance, content quality, inventory alignment, and promotional effectiveness.
• Implement, follow up, and update customer and channel plans to ensure priorities, timing, ownership, and execution are clearly managed.
• Support Category, Channel, Marketing, and Product teams in the development of sales plans, promotional programs, product launches, and customer-specific growth initiatives.
• Collaborate with peer Customer Managers and internal business partners to share best practices and drive account-related initiatives.
• Work collaboratively with Paid media department to develop advertising initiatives
• Lead account management activities, including forecasting, inventory planning, promotional planning, site merchandising opportunities, cross-selling, site events, and customer business reviews.
• Collect, analyze, and translate data from internal and external systems into actionable insights, business updates, and recommended next steps.
• Manage vendor portal requirements with accounts, including item setup, content updates, reporting, compliance, and issue resolution.
• Oversee content data management and uploading across accounts and channels, including product copy, images, enhanced content, item attributes, pricing, and launch readiness.
• Effectively manage direct reports to ensure goals are well defined and executed
• Ensure adherence to all Company principles, policies, customer requirements, pricing guidelines, and brand standards.
• Ensure development of careers, succession plans, coaching, prioritization, and performance guidance for direct reports as assigned.