E-Commerce Specialist
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Key skills for this role
About the Role
Manage and grow online sales channels for FMCG brands, ensuring compliance, achieving sales targets, and developing strong relationships with e-commerce platforms.
Key Skills for This Role
Responsibilities
- Manage and develop assigned e commerce accounts, ensuring strong business relationships and customer satisfaction.
- Manage product listings, pricing, visibility, and content across all e commerce platforms.
- Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.
- Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.
- Achieve monthly, quarterly, and annual e commerce sales targets across assigned platforms.
- Create and implement platform specific marketing calendars and development plans.
- Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.
- Coordinate with internal teams (Supply Chain, Logistics, Sales, Marketing) to ensure smooth execution of e commerce plans.
- Own sales forecasting and demand planning for e commerce channels.
- Monitor customer performance, sales trends, and product availability to ensure continuous business growth.
Requirements
- Experience in e commerce account management
- Ability to manage product listings, pricing, and content across e commerce platforms
- Knowledge of SEO best practices
- Experience in negotiating commercial terms and promotional plans
- Sales forecasting and demand planning skills
Full Job Posting
Overview
- We are looking for a results driven E Commerce Specialist to manage and grow the online sales channels for our portfolio of FMCG food brands.
- The role focuses on building strong relationships with key online platforms, achieving e commerce sales targets, increasing product visibility, and driving revenue growth.
Key Accountabilities
- Manage and develop assigned e commerce accounts, ensuring strong business relationships and long term customer satisfaction.
- Manage product listings, pricing, visibility, and content across all e commerce platforms.
- Ensure compliance with brand guidelines, platform norms, and SEO best practices.
- Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.
- Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.
- Achieve monthly, quarterly, and annual e commerce sales targets across assigned platforms.
- Create and implement platform specific marketing calendars and development plans on a monthly/quarterly basis.
- Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.
- Ensure proper implementation of online promotions, digital activations, banners, and flash sales.
- Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e commerce plans and order fulfillment.
- Own sales forecasting and demand planning for e commerce channels.
- Ensure stock availability and flag risks related to out of stock or excess inventory.
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