E-commerce Specialist
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Key skills for this role
About the Role
Al Seer Group seeks an E-commerce Specialist to manage customer/channel relationships and drive online business growth. The role involves optimizing product availability, content, and payments for eCommerce customers.
Key Skills for This Role
Responsibilities
- Develop Al Seer Group business in the allocated customer/channel set
- Ensure optimum product availability on customer platforms based on agreed MSL or customer model
- Ensure best in class product content for each SKU through engagement with brand owners, business groups, and customers
- Ensure allocated eCommerce customers meet Al Seer objectives in terms of timely payments and returns
- Review top 2 customers quarterly with internal ASG businesses and customers
- Review and evaluate spends by agency by customer
- Obtain and communicate customer engagement opportunities such as event calendar, visibility opportunities, and sampling
- Increase eCommerce operating knowledge and skills within the team
Requirements
- Minimum two years of experience in FMCG or an analytical role
- eCommerce experience
- Graduate degree; MBA preferred
- Advanced knowledge of MS Office suite
- Knowledge of SAP
- Market knowledge / Sales experience desirable
Full Job Posting
Overall Objective of the role
- Responsible for achieving Al Seer Group eCommerce business objectives within the allocated Customer/Channel set by interacting with customers to understand their business models and ensuring optimum engagement with individual Al Seer Group business groups/brands.
Key Deliverables
- Develop Al Seer Group business in the allocated customer/channel set
- Ensure optimum product availability on the customer platform based on agreed MSL or customer model
- Ensure best in class product content for each SKU, through engagement with brand owners, Al Seer business groups and customers
- Ensure the allocated eCommerce customers meet Al Seer Objectives in terms of timely payments, and returns
- Review top 2 customers quarterly with internal ASG businesses as well as with the customers
- Review and evaluate Spends by agency by customer
- Obtain and communicate Customer engagement opportunities – event calendar, visibility opportunities, Sampling
- Increase eCommerce operating knowledge and skills within the team
Qualification criteria
- Minimum two years of experience in FMCG or an analytical role
- eCommerce experience
- Graduate, MBA Preferred
- Advance knowledge of MS Office suite
- Knowledge of SAP
- Market knowledge/ Sales experience is desirable
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