E-Commerce Operations Associate

• Assist with daily order processing and maintain accurate order information in company systems.
• Monitor order status and support timely fulfillment.
• Respond to customer inquiries through email and mobile applications.
• Resolve customer issues professionally and efficiently.

• Maintain product information and assist with website updates.
• Support product availability updates and inventory-related tasks.
• Assist with SKU management and basic sales reporting.
• Help maintain accurate product and pricing information across e-commerce channels.

• Track shipments using shipping software.
• Communicate with warehouse teams to support timely order fulfillment.
• Assist with inventory monitoring and back-order management.

• Collaborate with teams in the U.S. and South Korea to support daily operations and projects.
• Assist with operational tasks and process improvements as assigned.

• Perform additional duties and special projects as assigned by management.

• Passion for beauty, skincare, and the K-Beauty industry.
• Interest in e-commerce, online retail, and customer experience.
• Strong communication skills and attention to detail.
• Proficient in Microsoft Office (especially Excel) and Google Sheets.
• Comfortable using AI tools (such as ChatGPT, Claude, or Gemini) to improve workflow efficiency.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Must be legally authorized to work in the United States.
• Background check required after a conditional offer is made, in accordance with applicable laws.

• Korean and English bilingual ability is preferred for communication with our headquarters in South Korea.
• 1+ year of experience in e-commerce, customer service, operations, or a related field is a plus
• Experience with Shopify, Amazon, Walmart Marketplace, TikTok Shop, or shipping/warehouse management software is a plus.
• Interest in data analysis and process improvement.

StyleKorean Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected under applicable law.

Applicants must be legally authorized to work in the United States.

Employment sponsorship is not available for this position.

Any employment offer is contingent upon successful completion of a background check, conducted in accordance with applicable laws.

StyleKorean Inc. will provide reasonable accommodations to applicants with disabilities throughout the recruitment process, as required under applicable law.

We sincerely appreciate all applications; however, only candidates selected for further consideration will be contacted.