E-commerce Lead
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Key skills for this role
About the Role
L'Oréal is seeking an Indirect E-Commerce Lead in Dubai to drive the e-commerce strategic framework, lead partner relations, and translate data into actionable insights. Requires strong stakeholder management, e-commerce acumen, and analytical thinking.
Key Skills for This Role
Responsibilities
- Define and implement a cohesive e commerce vision in collaboration with divisions and CDMO
- Act as the primary commerce liaison between divisional teams and the Zone/Global offices
- Cultivate and nurture the internal e commerce community, fostering a culture of knowledge sharing and data driven decision making
- Orchestrate the sustainable e commerce expansion roadmap and long term strategies
- Lead annual e Joint Business Plans (eJBPs) to establish mutual growth ambitions with top tier partners
- Work closely with divisions to build comprehensive 360° digital activation plans for multi brand and multi divisional events
- Establish strong commercial relations with e commerce players and spot new commercial opportunities
- Author monthly e commerce newsletters, transforming complex performance data into actionable recommendations
- Manage the aggregation of diverse e commerce datasets to generate high level performance insights
Requirements
- Exceptional skill in managing relationships and influencing outcomes across various teams
- Solid experience in e commerce, with a strong understanding of online sales, digital retail dynamics, and commercial planning
- Proven ability to coordinate complex projects like Joint Business Plans
- Strong capability to interpret data from multiple sources, identify trends, and synthesize them into clear insights
- Excellent organizational skills with the ability to manage multiple priorities and drive projects to completion
Full Job Posting
Drive the E Commerce Strategic Framework
- Define and implement a cohesive e commerce vision in collaboration with divisions and CDMO, establishing clear guidelines customized per country and customer.
- Act as the primary commerce liaison between divisional teams and the Zone/Global offices, spotlighting local best practices and driving early adopter initiatives.
- Cultivate and nurture the internal e commerce community, fostering a culture of knowledge sharing and data driven decision making among digital teams.
Lead Partner Relations
- Orchestrate the sustainable e commerce expansion roadmap and long term strategies, leading annual e Joint Business Plans (eJBPs) to establish mutual growth ambitions with top tier partners.
- Work closely with divisions to build comprehensive 360° digital activation plans for multi brand and multi divisional events, focusing on customer engagement and corporate brand development.
- Establish strong commercial relations with e commerce players and spot new commercial opportunities.
Translate Data into Actionable Insights
- Author monthly e commerce newsletters, transforming complex performance data into highly actionable recommendations for business leaders.
- Manage the aggregation of diverse e commerce datasets to generate high level performance insights for Brand and E commerce teams.
Skills
- Stakeholder Management: Exceptional skill in managing relationships and influencing outcomes across various teams, acting as a trusted liaison between commerce, CDMO and divisions.
- E commerce & Commercial Acumen: Solid experience in e commerce, with a strong understanding of online sales, digital retail dynamics, and commercial planning.
- Strategic Coordination: Proven ability to coordinate complex projects like Joint Business Plans, ensuring alignment and successful execution in a matrix environment.
- Analytical Thinking: A strong capability to interpret data from multiple sources, identify trends, and synthesize them into clear insights for diverse audiences.
- Project Management: Excellent organizational skills with the ability to manage multiple priorities and drive projects to completion effectively and on time.
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