Dynamics 365 Sales & Service Solution Engineer

Responsibilities

• Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
• Engage with the account team to land solution envisioning sessions and business value assessments.
• Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
• Address solution architecture considerations and competitive objection handling.
• Assist in formalizing the customer proposal.
• Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
• Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
• Required/minimum qualifications
• Bachelor's Degree in Computer Science, Information Technology, or related field OR technical pre-sales or technical consulting experience
• Experience with Microsoft Dynamics, Salesforce, ServiceNow, or a similar enterprise CRM platform focused on customer service, customer experience, contact centre, or marketing.
• Experience in a pre-sales, Solution Engineer, or comparable customer-facing technical role; alternatively, strong hands-on Microsoft Dynamics experience in the relevant solution areas.
• Certification in relevant technologies or disciplines
• Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
• Business value selling methodologies and practices that successfully convey the value and business outcomes
• Solution Engineering IC5 - The typical base pay range for this role across United Kingdom is £ 79,700.00 - £ 133,900.00 per year. Certain roles may be eligible for benefits and other compensation.
• Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
• This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
• Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.