Dynamics 365 Developer

About the Role" "CRM Integration Developer" "Responsibilities" - Minimum 6+ years of experience in CRM integration development and support. - Design, develop, and maintain integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms. - Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization. - Develop, consume, secure, and troubleshoot REST/SOAP APIs, leveraging JSON, OAuth, and OpenAPI/Swagger standards. - Implement real-time and batch integrations using Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, and Event Grid. - Work with Dataverse, CRM APIs, and the D365 data model to support seamless data exchange and business processes. - Develop and optimize SQL queries, data mappings, and transformation logic to ensure data quality and performance. - Monitor, troubleshoot, and resolve integration issues across CRM and connected systems, ensuring high availability and reliability. - Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions. - Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools. - Create and maintain technical documentation, integration specifications, support guides, and operational runbooks. - Ensure compliance with security, governance, and data privacy standards across all integrations. - Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities. "Required Skills" - 6+ years of experience in CRM integration development and support. - Experience with Microsoft Dynamics 365 Sales CRM. - Proficiency in Azure Data Factory (ADF) and Azure Integration Services. - Strong knowledge of REST/SOAP APIs, JSON, OAuth, and OpenAPI/Swagger standards. - Experience with SQL queries, data mappings, and transformation logic. - Familiarity with CI/CD processes, deployment activities, and release management. - Ability to collaborate with cross-functional teams and stakeholders. - Excellent problem-solving and troubleshooting skills. - Understanding of security, governance, and data privacy standards. - Experience in Agile methodologies. "Desirable Skills" - Certifications in Microsoft Dynamics 365 or Azure. - Knowledge of other CRM systems. - Experience with other cloud platforms. - Familiarity with other integration tools and technologies. "Education Qualification" - Bachelor's degree in Computer Science, Information Technology, or related field.