Driver Services Supervisor

• Promote Driver Services programs and assist with departmental initiatives that improve driver satisfaction and operational efficiency.

• Build and maintain strong working relationships with drivers, clients, vendors, and internal departments.

• Assist in administering and promoting Owner Operator benefit programs, including health insurance and savings programs.

• Oversee the daily administration of the fuel card program and ensure accurate processing of fuel invoices.

• Coordinate Driver Services participation in Driver Orientation and onboarding activities.

• Review recovery accounts, vendor month-end statements, and reconcile discrepancies in a timely manner.

• Compile ECM data and prepare reports for senior management, ensuring data accuracy and timely submission.

• Conduct twice-monthly reviews of terminated driver accounts, escrow balances, and coordinate transfers of applicable funds to the Accounts Payable department.

• Identify opportunities to improve departmental processes, workflows, and customer service while supporting implementation of process improvements.

• Assist with maintaining departmental procedures and ensuring compliance with company policies and applicable regulations.

• Serve as the acting department lead in the absence of the Driver Services Manager, ensuring continuity of operations.

• Complete special projects and perform other duties as assigned.