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Donation Program Consultant
Dnwest
San Jose, USA
Full-time
Mid · 1+ years experience
Hybrid
USD 76410-83990 yearly / year
Discovered 1 weeks ago
Free
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- Takes primary responsibility for hospital donation strategy development and organ and tissue donation performance at assigned hospitals
- Sets quarterly and yearly goals to continuously improve performance that is consistent with Donor Network West organizational goals and strategic plans.
- Secures and maintains collaborative hospital leadership & physician relationships.
- Provides support on-site at hospitals during active organ cases which may include referral response, family support, and family approach as needed.
- Negotiates Donor Network West needs and necessary services with physicians, nurses, and ancillary services prior to and during organ and tissue donor cases.
- Participates in post donation after action review/debrief meetings/Feedback with physicians, nurses, and ancillary staff involved.
- Performs quality assurance (QA) of data and maintenance of referral and donation process metrics
- Provide concise written communications to external and internal partners.
- Ensures current hospital affiliation agreement is maintained at all assigned hospitals.
- Present plans and strategy to hospital administration, physicians, and nursing staff.
- Provide conflict resolution, and advocacy with hospital administration, as needed.
- Responsible for hospital program site maintenance by ensuring all regulatory requirements are met as scheduled, including medical record review, education, hospital policies related to donation, hospital strategic plans.
- Participates in community events surrounding assigned hospital(s) such as Donate Life Month, as well as community-based donation promotion activities.
- Possess extensive knowledge of public education, hospital, and business development. Maintains strong hospital and physician relationships.
- Strong public speaking skills/experience giving formal presentations.
- Understand hospital and community education needs of the organization and effectively formulate a plan of response. Ability to clearly communicate plan to organizational staff, internal, and external stakeholders.
- Ability to communicate and present information effectively and concisely within a team environment.
- Proactive team player who can multitask with ease and uphold organizational core values.
- Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required.
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