Documentation Coordinator

Education, Training and Experience Requirements

• Degree in commerce, business, public administration, public policy or related discipline.
• 4-6 years’ experience in business support, business analysis, and/or organizational change management.

Knowledge, Abilities and Skills

• Considerable knowledge of the principles and practices of workflow analysis and documentation.
• Knowledge of Corporate Revenue policies, procedures and interdepartmental business flows.
• Knowledge of Continuous Improvement tools and practices.
• Knowledge of maintaining office procedures and systems.
• Demonstrated ability to develop and maintain effective relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to think critically, solve problems, generate ideas, and make decisions.
• Ability to collect and evaluate information from multiple sources in order to provide recommendations.
• Ability to work independently with minimal supervision.
• Ability to perform tasks with a high level of accuracy and maintain a high attention to detail.
• Ability to prioritize competing activities, plan and organize work effectively.
• Ability to manage conflicts in a positive and timely manner.
• Demonstrated skill in business English, technical writing, grammar, and composition.
• Demonstrated skill in using the Microsoft Office Suite.
• Weekly Hours: 36.67

Salary Range

• $76,902.00 to $90,009.84 CAD per annum (2026 rates)

Diversity, Equity and Inclusion

Accommodation