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Divisional Manager - Ops

Nayara Energy

Gujarat, IND

Manager

Onsite

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Sales & ABP Delivery
Prepare annual divisional business plans and set sales targets for MS, HSD, Lubes, and NFR.
Allocate targets to TSMs and monitor achievement against ABP.
Publish territory-wise and RO-wise rolling product plans for advance planning with S&D.
Quality & Quantity Compliance
Achieve CRA targets for the division through regular RO inspections.
Address non-compliance cases and ensure corrective actions by franchisees.
Investigate and resolve customer complaints promptly to maintain service standards.
Marketing & Branding Implementation
Execute divisional branding activities as per company guidelines.
Identify ROs for NFR initiatives and implement marketing programs effectively.
Standardization of Retail Outlets
Ensure all ROs comply with Nayara’s branding manual and operational standards.
Coordinate with franchisees and TSMs for timely upgrades and compliance.
Regulatory Liaison & Approvals
Maintain regular interaction with government authorities for mandatory approvals.
Ensure compliance with statutory norms for retail operations.
Product Supply & Distribution Management
Prepare rolling monthly forecasts for MS and HSD to ensure uninterrupted supply.
Optimize TT deployment for efficient product distribution and minimize stock-outs.
Coordinate with S&D teams and supply points for timely deliveries.
Franchisee Relationship Management
Build strong relationships with franchisees through regular visits and dealer meets.

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