Dispatcher
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Key skills for this role
Role Overview
Jadeer Logistics is hiring a Dispatcher to coordinate and direct the activities of driving staff and third-party driver service providers for all outbound/inbound shipments. The role involves routing shipments, managing delivery schedules, and ensuring compliance with OTD regulations. The ideal cand
Key Skills for This Role
Full Job Posting
Overview
Jadeer Logistics is hiring a Dispatcher to coordinate and direct the activities of driving staff and third-party driver service providers for all outbound/inbound shipments. The role involves routing shipments, managing delivery schedules, and ensuring compliance with OTD regulations. The ideal cand
Duties and Responsibilities
- Direct and coordinate activities of driving staff and third-party driver service providers for all outbound/inbound shipments.
- Route all outgoing/incoming good orders according to pre-existing route guidelines (local and offshore destinations).
- Establish priorities and schedule deliveries in a manner consistent with business/client demands.
- Select the correct route/fleet based on the destination, shipment size, and customer time requirements.
- Control driver, truck, and route productivity by ensuring that each truck carries a full load.
- Schedule loads to minimize the use of third-party drivers.
- Develop a sufficient number of picking routes for warehouse/yard/terminal staff.
- Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck.
- Maintain road net data base customer locations, time windows and other information as directed.
- Investigate business/Client complaints regarding lost or damaged goods or shortages in shipment to determine responsibility in the DDR – Daily Delivery Report.
- Schedule shipments to ensure compliance with OTD (On-Time Delivery) regulations and company policy.
- Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met.
Education and Qualification
- Minimum of High School Certificate.
- Local Driving License.
- 2-3 years of field experience in the distribution and transportation industry.
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