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Dispatch Assistant
Bucomac Industries
Dubai, UAE
Full Time
Entry
Onsite
AED 2,500/month / month
2 weeks ago
Dispatch PlanningLogistics CoordinationOracleMS OfficeDocumentationCustomer Service
Free
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Dispatch PlanningLogistics CoordinationOracle
About the Role
Bucomac Industries seeks a Dispatch Assistant to ensure timely and cost-effective dispatch of goods to customers. Responsibilities include planning deliveries, coordinating with sales and production, preparing documentation, and maintaining records.
Key Skills for This Role
Dispatch PlanningLogistics CoordinationOracleMS OfficeDocumentationCustomer Service
Responsibilities
- Proper planning and scheduling of day to day delivery
- Ensure effective and timely dispatch of goods to customers for Abu Dhabi
- Co ordination between sales, accounts and production team
- Achieve assigned dispatch targets
- Ensure optimum utilization of heavy vehicle drivers
- Responsible for logistics functions to ensure timely and cost effective deliveries
- Tracking of vehicles in case of customer complaints or delays and ensure on time deliveries
- Prepares DOs, Gates Passes, vehicle passes, free zone gate pass etc
- Prepare monthly invoices to customers
- Record accurate despatch data on oracle and excel
- Responsible to send accurate despatch report to the management on a daily basis
- Upkeep and maintain the dispatch records, POs etc
Requirements
- Bachelors Degree holder in any discipline
- 2 3 years in dispatch or logistics of a manufacturing company
- Good communication and interpersonal skills
- Knowledge of principles and practise of organization, records management, co ordination
- Good at logistics and planning
- Ability to work well either alone or as part of team
- Ability to follow oral and written instructions
- Ability to communicate effectively
- Computer literate with advance knowledge of Oracle, MS office
Full Job Posting
Overview
- Responsible to ensure timely and cost effective dispatch of goods to customers.
DISPATCH & LOGISTICS
- Proper planning and scheduling of day to day delivery
- Ensure effective and timely dispatch of goods to customers for Abu Dhabi.
- Co ordination between sales, accounts and production team.
- Achieve assigned dispatch targets
- Ensure optimum utilization of heavy vehicle drivers
- Responsible for logistics functions to ensure timely and cost effective deliveries.
- Tracking of vehicles in case of customer complaints or delays and ensure on time deliveries.
DOCUMENTATION
- Prepares DOs, Gates Passes, vehicle passes, free zone gate pass etc
- Prepare monthly invoices to customers
- Record accurate despatch data on oracle and excel
- Responsible to send accurate despatch report to the management on a daily basis.
- Upkeep and maintain the dispatch records, POs etc
PLANNING & COST CONTROL
- Planning the delivery schedule keeping in mind the road timings/restrictions etc.
- Planning and allocation of trips to drivers according to priority and geographical locations of customers in a cost effective manner.
- Ensure availability of necessary documents with drivers to access specialized zones, free zones, military and government facilities etc
- Allocation of suitable vehicles for dispatch of goods to ensure optimum utilization.
CUSTOMER RELATIONSHIP & CO ORDINATION
- Providing efficient service to customers keeping in mind the customer requirement
- Day to day follow up with existing customers for orders
- Co ordination with customers office and site for timely delivery
- Intervene and sort out any issues or hurdles during the delivery of goods, as and when required
- Maintain a healthy relationship with all customers
- Co ordinate with all departments for timely delivery of goods
- Attends the customer’s complaints and reports to the management accordingly.
OTHER TASKS
- Responsible for quarterly physical stock verification with Accounts and Stores
- Update management on issues that is not in line with company policy/good practice.
Requirements
- Bachelors Degree holder in any discipline
- 2 3 years in dispatch or logistics of a manufacturing company
- Good communication and interpersonal skills
- Knowledge of principles and practise of organization, records management, co ordination
- Good at logistics and planning
- Ability to work well either alone or as part of team
- Ability to follow oral and written instructions
- Ability to communicate effectively
- Computer literate with advance knowledge of Oracle, MS office
Pay
- AED2,500.00 AED3,000.00 per month
Work Location
- In person
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