Dispatch Agent (Operations) - Gatwick Airport

Location

• Gatwick Airport
• Contract Type: Full Time
• Hours: 20-37.5 hours per week, between Monday – Sunday (shift work)

Salary

• £16.33 per hour

About the Company

About the Role

Key Responsibilities

• Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
• Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
• Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
• Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
• Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
• Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
• Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.

Qualifications

• Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
• Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
• Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
• Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.

Benefits

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.
• Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.
• Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.