Disability Support Workers

Key Responsibilities

• Provide respectful personal care, including toileting, continence support, dressing and personal hygiene.
• Provide catheter care in accordance with the participant’s support plan and relevant procedures.
• Support a participant who is wheelchair and bed bound with daily living activities and personal care.
• Perform two-person manual handling and transfers safely and in accordance with the participant’s manual-handling plan.
• Safely use hoists, slings and other transfer equipment where applicable and in accordance with training and participant requirements.
• Support safe positioning, repositioning and pressure-care requirements.
• Assist with wheelchair and bed-bound care, ensuring the participant’s comfort, dignity and safety.
• Provide medication assistance in accordance with the participant’s support plan and ACCORD CARE procedures.
• Provide mealtime assistance in accordance with the participant’s mealtime-management requirements.
• Observe changes in the participant’s physical condition and promptly escalate concerns in accordance with established procedures.
• Follow participant-specific support plans and clinical guidance consistently.
• Complete clear and accurate progress notes, incident reports and handover documentation.
• Maintain a safe, respectful and well-organised support environment.
• Work collaboratively with the participant, family, support team, clinical staff and allied health professionals.
• Follow ACCORD CARE policies, NDIS Practice Standards and all participant-specific support plans.

Skills and Experience

• Minimum 2 years' experience in disability and/or aged care is preferred.
• Previous experience supporting people with Multiple Sclerosis (MS) is highly regarded.
• Demonstrated experience supporting people with complex physical support needs.
• Experience providing catheter care.
• Experience with two-person manual handling and transfers.
• Confidence using hoists, slings and other transfer equipment where applicable.
• Experience supporting wheelchair and bed-bound participants.
• Strong understanding of positioning and pressure-care requirements.
• Experience providing personal care, toileting and continence support.
• Experience providing medication assistance.
• Experience with mealtime management.
• Strong observation, documentation and escalation skills.
• A respectful, patient and person-centred approach.

Mandatory Requirements

• Certificate III or IV in Individual Support, Disability or a related qualification, or equivalent relevant experience.
• Current NDIS Worker Screening Check.
• Current Working with Children Check, where required.
• Current First Aid and CPR certificates.
• Current medication-assistance training.
• Current manual-handling and hoist-transfer training or demonstrated relevant experience.
• Valid Australian driver licence.
• Evidence of current Australian work rights.
• Willingness to complete participant-specific training and competency assessments before commencing independent shifts.
• Ability to safely undertake two-person transfers and manual handling as required.

Desirable Experience

What We Offer

• At ACCORD CARE, we value our team and invest in their ongoing development. We offer:
• Competitive pay rates of up to $46.70 per hour .
• 12% superannuation.
• Five weeks of annual leave for eligible roles.
• Structured onboarding and comprehensive training for complex-care environments.
• Ongoing clinical support and supervision.
• Clear career progression opportunities within disability services.
• Stable and consistent shift scheduling.
• A supportive and collaborative team environment.

How to Apply

• Please submit your resume outlining your relevant disability-support experience.
• Your application should highlight any experience you have with Multiple Sclerosis, complex physical support, catheter care, two-person transfers, manual handling, hoist use, wheelchair and bed-bound care, positioning and pressure care, personal care, continence support, medication assistance and mealtime management .