Disability Support Worker

Key Responsibilities

• Provide respectful personal care, including toileting, continence support, dressing and personal hygiene.
• Provide safe mealtime assistance in accordance with dysphagia, choking and aspiration-risk procedures.
• Recognise signs of choking or aspiration and respond promptly in accordance with emergency procedures and current first-aid practices.
• Provide medication assistance in accordance with the participant’s support plan and ACCORD CARE procedures.
• Perform one-person ceiling-hoist and sling transfers safely and in accordance with the participant’s manual-handling plan.
• Support the safe use of the participant’s powered wheelchair and shower commode.
• Assist with positioning, mobility and pressure-care requirements as directed.
• Use non-verbal and alternative communication methods to understand and support the participant’s choices, preferences and needs.
• Follow Positive Behaviour Support strategies and use proactive early-intervention approaches.
• Complete clear and accurate progress notes, incident reports and handover documentation.
• Follow emergency evacuation procedures for a non-ambulant participant.
• Maintain a safe, respectful and well-organised support environment.
• Work collaboratively with the participant, family, support team, clinical staff and allied health professionals.
• Follow ACCORD CARE policies, NDIS Practice Standards and all participant-specific support plans.

Skills and Experience

• Previous experience supporting people with cerebral palsy, severe intellectual disability or complex support needs.
• Experience supporting participants with dysphagia and a high choking or aspiration risk.
• Demonstrated ability to follow Mealtime Management Plans and swallowing guidelines.
• Confidence responding to choking incidents, medical concerns and other emergencies.
• Experience providing medication assistance and completing medication records.
• Experience using ceiling hoists, slings, powered wheelchairs and shower commodes.
• Strong personal care, toileting and continence-support skills.
• Experience supporting people who use non-verbal or alternative communication.
• Understanding of Positive Behaviour Support and proactive early-intervention strategies.
• Strong observation, written communication and documentation skills.
• A respectful, patient and person-centred approach.

Mandatory Requirements

• Certificate III or IV in Individual Support, Disability or a related qualification, or equivalent relevant experience.
• Current NDIS Worker Screening Check.
• Current Working with Children Check, where required.
• Current First Aid and CPR certificates.
• Current medication-assistance training.
• Current manual-handling and hoist-transfer training or demonstrated relevant experience.
• Valid Australian driver licence.
• Evidence of current Australian work rights.
• Willingness to complete participant-specific training and competency assessments before commencing independent shifts.

Desirable Experience

What We Offer

• At ACCORD CARE, we value our team and invest in their ongoing development. We offer:
• Competitive pay rates.
• 12% superannuation.
• Five weeks of annual leave for eligible roles.
• Structured onboarding and comprehensive training for complex-care environments.
• Ongoing clinical support and supervision.
• Clear career progression opportunities within disability services.
• Stable and consistent shift scheduling.
• A supportive and collaborative team environment.

How to Apply

• Please submit your resume outlining your relevant disability-support experience.
• Your application should highlight any experience you have with dysphagia, mealtime management, choking response, medication assistance, ceiling-hoist transfers, personal care, continence support, non-verbal communication and supporting non-ambulant participants.