Director, Technical Program Management – Subrogation

We are seeking a highly experienced, strategic, and business-oriented Director, Technical Program Management - Subrogation to support the continued growth, operational excellence, and strategic execution of the Subrogation business unit.

This role partners closely with Subrogation Chairs, Co-Chairs, Attorneys, Legal teams, Technical Coordinators and key stakeholders in operations, finance, compliance, IT, vendor management and Subrogation clients.

The ideal candidate is a proactive and highly credible program leader who combines strong execution skills with sound business judgment.

This individual should be comfortable operating across legal, operational, financial, technical, and leadership teams while maintaining a strong focus on quality, accountability, client service, and business growth.

They will bring their presence to engage effectively with senior stakeholders, the discipline to drive complex initiatives and reporting rhythms, and the commercial mindset to help leadership identify opportunities for continuous improvement across the business unit.

• Support the day to day operations and continued growth of the Subrogation business unit in partnership with Subrogation Chairs, Co-Chairs, including Attorneys and paralegal teams, Technical Coordinators, and Recovery Analysts across NSS and Cozen internal and external teams.
• Work with recovery and subrogation teams to identify opportunities to enhance operational processes, claims, recovery and matter, and financial workflows, and provide practical recommendations to the leadership team.

• Lead end-to-end execution of complex workflows and processes related to claims, attorney journaling, case management, accounting, invoicing, reporting programs and operational initiatives, including planning, governance, implementation and issue resolution, and post-release stabilization of applications and services.
• Support and drive the delivery model for the subrogation business unit, including monthly and quarterly reporting, various leadership reports, fee projections daily, weekly and monthly, quarterly releases, claims end to end processing support, and vendor coordination/management.