Supervisor, Records

Cozen O’Connor is seeking a Supervisor, Records to join our Philadelphia, PA team.

This role is responsible for overseeing the day-to-day operations of the Records Department while actively performing records management functions.

The Supervisor will manage a small team, support records processes, lead projects, and serve as a key resource for attorneys and staff.

This position requires strong legal records experience, attention to detail, and the ability to operate independently in a fast-paced legal environment.

• Supervise and support a team of records staff, including assigning work, monitoring performance, and approving timecards
• Train, mentor, and onboard new team members on department procedures, systems, and best practices
• Provide ongoing training to attorneys and staff on IRM (iManage Records Management) systems and workflows
• Partner with leadership to implement departmental initiatives, process improvements, and best practices
• Ensure all records activities are handled with confidentiality, accuracy, and professionalism
• Lead and participate in records-related projects, including system updates, inventory audits, and process improvements

• Organize, maintain, and update legal records including correspondence, memoranda, invoices, etc.
• File documents accurately in accordance with firm policies and established records systems
• Process new file requests, ensuring accuracy, proper labeling, and timely delivery
• Perform detailed data entry and indexing for both onsite and offsite records storage
• Search, retrieve, and deliver requested files to attorneys and staff in a timely manner
• Assist with file room organization, space management, and reorganization efforts
• Coordinate and process incoming and outgoing file transfer requests
• Assist with boxing closed files for offsite storage