Director - Support Services Audit
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About the Role
JOB PURPOSE: The Director – Support Services Audit provides strategic leadership and oversight for all internal audit activities related to NADEC’s support services, with direct responsibility for both Finance, Support Function and IT & Cybersecurity Audit functions.
Key Skills for This Role
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Job Purpose
- The Director – Support Services Audit provides strategic leadership and oversight for all internal audit activities related to NADEC’s support services, with direct responsibility for both Finance, Support Function and IT & Cybersecurity Audit functions.
- This role is accountable for developing and executing risk-based audit plans, ensuring the quality and relevance of audit work, and providing assurance and advisory services to management regarding financial integrity, operational efficiency, IT governance, cybersecurity, and compliance.
- The Director supports the Chief Internal Audit Officer in maintaining an effective control environment and in upholding the highest standards of governance, risk management, and compliance.
- KEY ACCOUNTABILITIES: Strategic Audit Leadership & Planning
- Develop and implement integrated, risk-based audit plans for both Financial & Administration and IT & Cybersecurity functions, ensuring alignment with NADEC’s strategy and risk appetite.
- Identify and prioritize key risk areas for both streams through regular consultation with executive management, review of business developments, and consideration of regulatory requirements.
- Set the vision, strategy, and annual objectives for both audit streams, incorporating best practices, digital tools, and new technologies. Audit Program Oversight & Quality Assurance
- Oversee the planning, execution, and quality of all audits and assurance reviews in financial, administrative, IT, and cybersecurity domains.
- Approve audit engagement scopes, timelines, and resource allocation; review and ensure high quality of working papers, findings, and recommendations.
- Ensure rigorous application of IIA Standards, departmental methodology, and adoption of data analytics and digital audit tools in both functions.
- Champion cross-functional audit projects where finance, administration, Support function and IT/cybersecurity risks intersect. Stakeholder Management & Advisory
- Serve as the principal liaison with executive management, process owners, and functional leaders for support services audit matters.
- Provide expert advisory and consulting support on key risks, financial integrity, process improvement, IT controls, cybersecurity threats, and regulatory compliance.
- Prepare and submit audit reports and recommendations to the Chief Internal Audit Officer for further escalation as required. People Leadership & Talent Development
- Lead, coach, and develop Audit Managers and teams in both financial/admin and IT/cybersecurity streams, fostering a collaborative, high-performance culture.
- Establish clear performance expectations, conduct regular evaluations, and support ongoing professional development and certification.
- Promote continuous learning, innovation, and knowledge-sharing across both streams. Governance, Risk & Compliance
- Promote strong governance, internal controls, and risk management for financial, administrative, IT, and cybersecurity processes.
- Ensure compliance with all internal policies, regulatory requirements (including those from CMA, SFDA, NCA, and international cybersecurity frameworks), and legal mandates.
- Maintain high standards of integrity, confidentiality, and independence in all audit activities. Continuous Improvement & Innovation
- Drive continuous improvement in audit methodologies, leveraging digital solutions and best practices from both the financial and IT/cybersecurity audit professions.
- Lead quality assurance and improvement initiatives, benchmarking performance and ensuring readiness for internal and external assessments.
- Identify emerging risks (e.g., digital transformation, cybersecurity threats, regulatory changes) and ensure audit plans and approaches are adapted accordingly. Reporting & Follow-up
- Oversee the timely preparation and submission of comprehensive audit reports for both audit streams to the Chief Internal Audit Officer.
- Ensure management action plans are realistic, tracked, and followed up until closure.
- Provide regular updates to the CIA on remediation status and outstanding risks/issues for both functional areas.
- Oversee various Internal Audit projects beyond core function audits, this may involve collaborating with cross-functional teams to enhance audit processes and drive continuous improvement initiatives.
- COMMUNICATIONS & WORKING RELATIONSHIPS: Internal Department (Within NADEC)
- Reports to the Chief Internal Audit Officer.
- Directly supervises Audit Managers for Financial & Admin Audit and IT & Cybersecurity Audit, with indirect responsibility for their teams.
- Collaborates regularly with executive management, finance, IT, HR, compliance, and other support functions.
- Provides reports and recommendations to the CIAO and supports cross-functional risk initiatives
- Acts as the main Internal Audit contact for external auditors, consultants, and regulators regarding support services (e.g., financial, IT/cybersecurity audits), under the guidance of the CIA.
- Represents Internal Audit in professional and sector forums as delegated.
- QUALIFICATIONS, EXPERIENCE, & SKILLS: Education and Certifications Education:
- Bachelor’s degree in accounting, Finance, Business Administration, Information Technology, Computer Science, Supply Chain or a closely related field.
- A master’s degree, MBA, or equivalent is strongly preferred. Professional Certification:
- Certified Internal Auditor (CIA) required.
- Additional certifications in financial audit (CPA, ACCA, CMA, SOCPA, etc.) and/or IT/cybersecurity audit (CISA, CISSP, CISM, CRISC, etc.) or Certified Supply Chain Professional (CSCP) strongly preferred.
Experience
- Minimum 10–12 years of progressive internal/external audit, risk management, or IT/cybersecurity experience, with at least 5 years in a senior leadership or director-level audit role overseeing both financial/support and IT/cybersecurity domains.
- Demonstrated ability to lead cross-functional audit teams and deliver results in complex environments Skills:
- Exceptional strategic leadership and people management abilities.
- Deep expertise in internal audit standards, financial controls, IT governance, cybersecurity, and regulatory frameworks.
- Advanced skills in digital audit tools, data analytics, and project management.
- Strong stakeholder management, influencing, and negotiation skills.
- Excellent report writing, executive presentation, and communication abilities
- Highest standards of integrity, sound judgment, and commitment to continuous improvement.
- COMPETENCIES Technical
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