Director Supply Chain TMart UAE
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Key skills for this role
About the Role
We are looking for a Director Supply Chain to lead demand planning, supply chain, and warehouse operations for tMart UAE. The role owns end-to-end forecasting, inventory management, transportation optimization, and network design.
Key Skills for This Role
Responsibilities
- Own end to end demand forecasting accuracy across all categories and channels
- Drive product availability as the primary business metric through optimized forecasting and replenishment strategies
- Manage inventory health and Days on Hand (DOH) targets across warehouses and stores
- Optimize stock allocation across stores and distribution centers
- Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools
- Balance service levels, inventory investment, and waste reduction to maximize profitability
- Own the design, optimization, and performance of the UAE supply chain network
- Optimize transportation flows, routes, network design, truck utilization, and contract structures
- Identify opportunities to reduce logistics costs while improving service levels and fill rates
- Lead warehouse and network optimization projects, incorporating automation and industry best practices
- Serve as the primary point of contact for warehouse and transportation 3PL partners
- Monitor and improve key contractual KPIs including On Time Delivery, Damage Rates, Service Compliance, and Cost Efficiency
Requirements
- 8–12+ years of experience in Demand Planning, Supply Chain, Logistics, Warehouse Operations, or Network Optimization
- Proven leadership experience managing multi functional supply chain teams
- Experience operating within complex distribution networks involving multiple warehouses, stores, cross docks, and third party logistics providers
- Strong background in inventory management, forecasting, transportation optimization, and warehouse operations
- Experience leading large scale transformation, automation, or systems implementation projects
- Exceptional analytical and quantitative capabilities
- Strong business and financial acumen with understanding of P&L, working capital, and cash flow drivers
- Ability to balance strategic thinking with hands on execution
- Deep understanding of supply chain flows, inventory dynamics, and operational processes
- Strong stakeholder management and influencing skills
Full Job Posting
Job Description
- We’re looking for a Director Supply Chain to join the team and focus on growing our own Grocery Store “tMart”. This role is critical leadership role at the core of tMart UAE's business performance. This position owns both Demand Planning (DP) and Supply Chain (SC), ensuring seamless integration betw
WHAT’S ON YOUR PLATE?
- Own end to end demand forecasting accuracy across all categories and channels.
- Drive product availability as the primary business metric through optimized forecasting and replenishment strategies.
- Manage inventory health and Days on Hand (DOH) targets across warehouses and stores.
- Optimize stock allocation across stores and distribution centers.
- Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools.
- Balance service levels, inventory investment, and waste reduction to maximize profitability.
- Partner closely with Commercial, Operations, and Inventory teams to anticipate business needs and proactively plan capacity and stock requirements.
- Own the design, optimization, and performance of the UAE supply chain network
- Optimize transportation flows, routes, network design, truck utilization, and contract structures.
- Identify opportunities to reduce logistics costs while improving service levels and fill rates.
- Lead warehouse and network optimization projects, incorporating automation and industry best practices.
- Proactively map and implement new operational flows and processes as the business scales.
Warehouse Operations & Inventory Accuracy
- Serve as the primary point of contact for warehouse and transportation 3PL partners.
- Monitor and improve key contractual KPIs including On Time Delivery, Damage Rates, Service Compliance, Cost Efficiency.
- Maintain inventory accuracy targets through robust reconciliation processes between warehouse systems and operational platforms.
- Oversee cycle count programs and inventory controls across all distribution centers and across all tMart stores.
- Drive SOP compliance and continuous improvement initiatives across supply chain functions.
- Ensure optimal space utilization, stock positioning, and inventory valuation management.
Process Excellence & Business Transformation
- Develop, implement, and continuously improve SOPs across supply chain processes.
- Lead supply chain innovation initiatives leveraging technology, automation, and data driven decision making.
- Introduce external best practices to improve scalability, productivity, and operational efficiency.
- Build proactive planning capabilities that anticipate future business needs rather than reacting to operational challenges.
Leadership & Stakeholder Management
- Lead and develop Supply Chain and Distribution Center Teams
- Build a high performing organization with clear accountability, ownership, and succession planning.
- Establish and deliver shared OKRs across functions.
- Lead executive level business reviews and strategic discussions with senior stakeholders and external partners.
- Drive cross functional collaboration to improve business outcomes rather than optimize individual functions in isolation.
WHAT DID WE ORDER?
- 8–12+ years of experience in Demand Planning, Supply Chain, Logistics, Warehouse Operations, or Network Optimization.
- Proven leadership experience managing multi functional supply chain teams.
- Experience operating within complex distribution networks involving multiple warehouses, stores, cross docks, and third party logistics providers.
- Strong background in inventory management, forecasting, transportation optimization, and warehouse operations.
- Experience leading large scale transformation, automation, or systems implementation projects.
- Exceptional analytical and quantitative capabilities.
- Strong business and financial acumen with understanding of P&L, working capital, and cash flow drivers.
- Ability to balance strategic thinking with hands on execution.
- Deep understanding of supply chain flows, inventory dynamics, and operational processes.
- Strong stakeholder management and influencing skills.
- Ability to lead through ambiguity and solve business wide problems rather than functional issues alone.
- Comfortable presenting to senior leadership.
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