Director, Selling and Marketing Systems

The Director – Selling and Marketing Services is responsible for the technology playbook, governance, delivery, and operational excellence of the company’s end-to-end revenue operations platform supporting Sales, Marketing, Customer Engagement, and related commercial capabilities.

The Director leads and coordinates the North America Sales and Marketing Technology team while providing strategic and advisory technology leadership across the global Selling and Marketing domain. The role is accountable for platform selection, solution design, product development, integration, evolution, and roadmap management across both Build and Run activities.

A specialist in selling and marketing modules, systems design, development, support and team leadership to guarantee the achievement of the fixed objectives and foster collaboration across business and technology organizations.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Translate business strategy into a multi-year technology roadmap aligned with growth objectives

Partner with Commercial leadership to develop and execute the technology strategy supporting Sales, Marketing, Customer Success, and Revenue Operations

Team leadership: lead and oversee his/her teams’ strategy, technical plans and systems roadmaps, and monitor daily activities of design, build, integration and run

Partner with Commercial leadership to develop and execute the technology strategy supporting Sales, Marketing, Customer Success, and Revenue Operations.

Contributes to the global urbanization of the IT system

Proven success leading large scale technology transformation initiatives

Experience leading both delivery and production support

Portfolio Project Management

Diplomacy to communicate with each member of the team and other stakeholders

Experience in leading both delivery and production support

Salesforce ecosystem leadership

Experience leading external vendor relationships

Knowledge of AI-enabled commercial capabilities and modern digital customer engagement platforms

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.