Director, Operations

This role is ideal for a hands-on, strategic leader who thrives at the intersection of operations, client service, and performance excellence. You’ll oversee key functions that support high-impact client accounts, ensuring seamless service delivery, operational compliance, and alignment with broader business goals.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Play a pivotal role in driving operational excellence across multiple client accounts and service lines.

Collaborate closely with internal teams and clients to tailor solutions that meet unique operational goals.

Support strategic initiatives with hands-on leadership in project execution, compliance, and service innovation.

Influence business decisions through data-driven insights, feasibility studies, and quality improvement planning.

Lead and mentor a dedicated team, providing training and development that elevates both people and performance.

Gain exposure to cross-functional projects that support enterprise growth and strengthen client relationships.

Join an organization that values proactive leadership, continuous improvement, and operational impact at scale.

A proven skillset to deliver operational solutions that drive efficiency, quality, and client satisfaction across diverse service environments.

Financial acumen with experience in aligning budgets to business goals and managing cost-effective operations.

Excellent planning, time management, and prioritization skills to lead multiple initiatives in a fast-paced setting.

A client-first mindset with communication skills to foster trust, influence outcomes, and strengthen long-term partnerships.

Resilience and adaptability under pressure, with a track record of leading teams through change and achieving measurable results.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.