Director - Security Operations Planning and Integration

Role Overview

Security Strategy and Command Operations

• Own the long-term strategy, target operating model, capability roadmap, workforce structure, and sourcing model for security operations.
• Define the integrated security command, control, coordination, decision-rights, escalation, and operational interface model.
• Provide executive oversight of DSOC staffing, procedures, shift governance, briefings, logs, incident coordination, and reporting.
• Ensure security information is collected, validated, analyzed, and disseminated across personnel, systems, assets, contractors, and stakeholders.

Systems and Incident Integration

• Lead integration of CCTV, access control, alarms, communications, incident management, analytics, and other security technologies into DSOC workflows.
• Establish readiness, maintenance, resilience, fallback, and recovery requirements for command-and-control technologies and communications.
• Maintain command structures, duty arrangements, contact protocols, incident rooms, and supporting documentation.
• Coordinate command, communications, reporting, and contractor interfaces for major events, VIP or VVIP activity, and heightened security postures.
• Plan and oversee tabletop and live exercises testing DSOC, communications, escalation, continuity, and cross-functional coordination.

Contracts and Commercial Governance

• Establish governance for security contracts covering performance cadence, KPI and SLA assurance, change control, risk, compliance, and executive reporting.
• Own the commercial framework for outsourced security services and keep delivery models scalable, cost-effective, and aligned with future operational requirements.
• Direct performance reviews, non-conformance management, recovery plans, and escalation for persistent or high-risk supplier failure.

Qualifications and Experience

• Bachelor's degree is essential; a master's degree is preferred.
• A recognized qualification in security management, risk management, emergency management, business, operations, technology, or a related discipline is required.
• ASIS CPP, CSMP, or an equivalent senior security certification is preferred.
• Formal senior-level training or demonstrated competence in incident command, crisis management, or security command-and-control operations is required.
• Commercial and contract-management competence relevant to outsourced security services is required.
• A valid driving licence accepted for on-site driving in Saudi Arabia is required.

Professional Requirements

• Extensive leadership experience in security operations, command and control, systems integration, incident management, or a related environment is required.
• Experience being accountable for an operational security control room, command centre, SOC, GSOC, DSOC, or comparable multi-system environment is required.
• Experience with serious incidents, major events, emergencies, elevated threat conditions, security technology, system resilience, and outsourced security governance is required.
• Experience designing, mobilizing, and improving integrated operating models, procedures, governance, and management information is required.
• The role requires advising executives, influencing cross-functional leaders, and managing complex internal, contractor, and external stakeholder interfaces.