Director, Program Management - Patient Access HUB Services

2 – 10 Direct Reports, 20+ Indirect Reports

• Bachelor’s degree in relevant discipline or equivalent work experience
• 10 – 14 years relevant experience, or 8 – 12 years of experience with Master’s degree
• Excellent PC skills including Microsoft Office and Internet experience
• Excellent verbal and written communication and presentation skills
• Strong analytical and problem solving skills
• Strong focus on book of business client satisfaction and client retention results
• Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency
• Highly developed written communication and documentation skills to develop project educational materials, program specific procedures, product tools, and other services – related to collateral
• Networking and client interfacing skills to cultivate and manage relationships
• Strong analytical skills
• Ability to analyze information and target trends
• Organize people and systems to achieve goals
• Ability to influence and motivate team members

At UBC, employee growth and well-being are always at the forefront.

We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

• Remote opportunities
• Competitive salaries
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment

• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short term disability
• Long term disability
• Life insurance
• Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

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