Director, Platform Enablement

Lead as a hands-on practitioner contributing to architecture decisions, reviewing infrastructure code, and engaging directly in solving the team's hardest problems. This role does not manage from a distance.

Own the Company's IaC ecosystem currently Terraform with Scalr governance. Lead the evolution of the module and artifact registry as the primary assets Platform Engineering produces, developing reference implementations, templates, and accelerators that engineering teams can adopt and extend.

Drive the "Everything as Code" standard across all platform capabilities: infrastructure, configuration, policy, security controls, pipelines, and runbooks.

Establish and maintain the enterprise technical standards framework in active partnership with Solution Architecture and Cybersecurity, ensuring security and compliance controls (SOC-2, PCI, HIPAA, FedRAMP, CJIS) are implemented at the platform layer by default.

Conduct deep-dive technical reviews of platform systems, identifying optimization opportunities, technical debt, and modernization priorities, and lead proof-of-concept initiatives for emerging technologies and architectural patterns before they're adopted platform-wide.

Build, lead, and develop a high-performing Engineering team. Maintain clear performance expectations, conduct regular calibration, and invest in individual development plans for every team member.

Recruit engineering talent to an above-bar standard; accept longer time-to-fill rather than compromise on quality.

Coach, mentor, and develop engineering talent as a core leadership responsibility growing individual contributors into senior and principal-level engineers and building the technical depth and platform-as-a-product thinking the team needs to sustain itself. This is the Director's direct contribution to the organization's "Raising the Bar" commitment to continuous skill development and leadership excellence.

Own the quality bar for Cloud Engineers executing project delivery work against Platform Engineering standards. Define and maintain the standards, templates, and review processes delivery teams use ensuring delivered infrastructure meets a high-quality bar.

Act as a trusted technical partner to Solution Architects and Cybersecurity, ensuring the i3 Platform delivers the capabilities they need to fulfill vertical commitments. Provide the observability tooling Service Operations depends on for 24x7x365 monitoring and incident response and ensure operational signals from Service Operations feeds back into platform improvements.

Champion a culture of architectural thinking, technical excellence, and continuous improvement using data-driven insights and operational learning to drive ongoing platform improvements with measurable governance, reliability, and efficiency gains.

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline; or equivalent demonstrated experience.

10+ years of progressive experience in cloud infrastructure (AWS/Azure), platform engineering, or DevOps/SRE disciplines, with demonstrated progression from hands-on engineering into technical leadership.

Proven track record architecting and operating large-scale, production-grade infrastructure in enterprise environments.

Demonstrated experience influencing technical direction and driving adoption of platform standards across multiple teams including teams outside your direct reporting line.

History of leading major platform or infrastructure initiatives from concept through delivery, including modernization and multi-cloud consolidation programs.

Master's degree in Computer Science, Information Technology, or a related field.

Demonstrated experience achieving engineering, operational, and tooling parity across AWS and Azure, not solely deep expertise in a single provider.

Experience leading a multi-team or multi-cloud consolidation effort directly relevant given this role's origin as a merger of the AWS and Azure Cloud Services teams.

Proven ability to build and execute a multi-year platform roadmap.

Track record of successful vendor evaluation, negotiation, and relationship management.

Experience establishing architecture review processes, platform guilds, or centers of excellence in partnership with Solution Architecture.

Background in heavily regulated industries with complex compliance requirements (SOC2, PCI, HIPAA, FedRAMP, CJIS).

Experience building or scaling an internal developer platform ("platform-as-a-product”, golden paths, self-service infrastructure) rather than only traditional cloud administration.

Direct experience with the Company's specific toolchain (Terraform + Scalr) or comparable multi-cloud IaC governance platforms.

Current certification in AWS or Azure at the architect or professional level (e.g., AWS Solutions Architect Professional and Azure Solutions Architect Expert).

Experience architecting for high-availability, disaster recovery, and business continuity at scale.

Experience scaling FinOps practices and cost optimization strategies for cloud infrastructure.

Experience with observability platforms, SRE practices, and incident response at scale.

Fluency with AI-assisted and agentic engineering practices (AI coding assistants, agentic development workflows) and sound judgment for where these patterns genuinely improve platform engineering work versus adding noise.

Familiarity with architecting platforms for AI workloads, including agentic AI orchestration patterns and infrastructure needs.