workday
Director PCS Cloud Operations SRE
Gehc
IND
Full-time
Onsite
Discovered 4 weeks ago
DevSecOpsDay-2 OpsAPM/RUMCloud OperationsAWSCI/CD
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
DevSecOpsDay-2 OpsAPM/RUM
Role Overview
The Director – Cloud Operations provides leadership, innovation, and oversight for SRE and CloudOps across PCS.
The role establishes the operating foundations, metrics, and automation needed to run mission-critical, greenfield applications with high reliability and security, and is accountable for meeting product SLAs while scaling Cloud Operations and institutionalizing modern SRE practices in close partners
Key Skills for This Role
DevSecOpsDay-2 OpsAPM/RUMCloud OperationsAWSCI/CD
Full Job Posting
Job Description Summary
The Director – Cloud Operations provides leadership, innovation, and oversight for SRE and CloudOps across PCS.
The role establishes the operating foundations, metrics, and automation needed to run mission-critical, greenfield applications with high reliability and security, and is accountable for meeting product SLAs while scaling Cloud Operations and institutionalizing modern SRE practices in close partners
Essential Responsibilities
- Serve as the functional leader for the PCS Digital Cloud Operations team.
- Define the operating model, governance, and KPIs; drive automation and observability; and ensure secure, reliable deployments across environments with continuous improvement and tight collaboration with security.
- Own Cloud Operations for PCS cloud applications; stand up and scale CloudOps capabilities to support multiple products while adhering to committed SLAs.
- Institutionalize SRE practices: implement SLI/SLO/SLA frameworks, error budgets, incident/post-mortem processes, and reliability runbooks; champion automation to reduce toil and improve service health and monitoring.
- Build end-to-end observability (APM/RUM, logs, metrics, traces, health dashboards, proactive alerting) and evolve toward auto-healing and AIOps for anomaly detection and closed-loop remediation.
- Drive change, incident, and problem management with clear RACI and stakeholder communications; reduce MTTR through streamlined L1–L4 escalation.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Gehc
Intern Firmware
Bengaluru, IND
Discovered YesterdayFull-time
Intern
Bengaluru, IND
Discovered 1 weeks agoFull-time
Application Specialist
Bengaluru, IND
Discovered 1 weeks agoFull-time
Software Engineer (Test)
Bengaluru, IND
Discovered 1 weeks agoFull-time
Application Specialist
Jaipur, IND
Discovered 1 weeks agoFull-time
Intern
Bengaluru, IND
Discovered 1 weeks agoFull-time
Intern
Bengaluru, IND
Discovered 1 weeks agoFull-time
Intern
Bengaluru, IND
Discovered 1 weeks agoFull Time, Internship