Director, Partner Programs

Who are we?

Responsibilities

• Partner Program Design (Design / Strategy)
• Own the design and architecture of the partner program track - Sales, Services, or Technology - including tier structure, qualification criteria, incentive mechanics, and specialization frameworks.
• Translate the factory operating model's commercial logic into program design that motivates partners to prioritize Equinix, invest in the relationship, and grow their contribution
• Ensure the program is commercially compelling — partners in this track have a clear, quantifiable answer to 'Why Equinix?'
• Design MDF and other forms of funding programs governance and allocation methodology for the track — ensuring co-investment is directed toward the highest-value partner behaviors
• Program Operations (Run / Compliance)
• Own the day-to-day operations of the program — partner compliance, performance monitoring, exception handling, and business process issue resolution
• Manage the run model for the program — ensuring partners are compliant with program terms, performing against tier requirements, and receiving the benefits they have earned
• Act as the escalation point for program-level issues — resolving partner disputes, program exceptions, and operational gaps that require judgment