Director of Transportation

Develop and execute an enterprise transportation strategy supporting domestic and international operations.

Optimize transportation networks across LTL, Truckload, Intermodal, Parcel, Ocean, and Air.

Lead transportation procurement, carrier sourcing, contract negotiations, and annual bid events.

Develop long-term network strategies that improve service, resiliency, and cost efficiency.

Monitor transportation market conditions and proactively adjust network strategies.

Domestic Transportation Lead strategy and operations for:

Less-than-Truckload (LTL)

Full Truckload (FTL)

Intermodal

Dedicated Fleet (where applicable)

Retail and Distribution Center transportation

Final Mile operations (where applicable)

Responsibilities include capacity planning, routing optimization, carrier management, peak season readiness, transportation procurement, and performance management.

Parcel Operations & Optimization Own the enterprise parcel strategy supporting direct-to-consumer, eCommerce, retail replenishment, and B2B shipments.

Develop multi-carrier parcel strategies across multiple parcel carriers, and emerging last-mile providers.

Lead parcel carrier negotiations and optimize transportation spend while maintaining service commitments.

Drive parcel optimization initiatives including zone skipping, carrier diversification, consolidation, dimensional weight reduction, packaging optimization, and routing improvements.

Monitor parcel KPIs including cost per package, on-time delivery, transit performance, delivery exceptions, claims, and customer experience.

Partner with Distribution Centers to improve carton utilization, packaging efficiency, and shipping profiles.

Ensure peak season parcel capacity and network resiliency.

International Transportation Lead global transportation strategy across:

Ocean Freight

Air Freight

Freight Forwarders and NVOCCs

Import transportation planning

International carrier management

Port and gateway strategy

Partner closely with Customs Compliance and Global Sourcing teams to ensure efficient inbound transportation and regulatory compliance.

Build executive relationships with transportation providers.

Negotiate transportation contracts and service agreements.

Develop carrier scorecards measuring cost, service, capacity, claims, and performance.

Drive continuous improvement initiatives with transportation partners.

Manage a multi-million-dollar transportation budget.

Lead freight forecasting, budgeting, and transportation productivity initiatives.

Identify opportunities to reduce freight costs while protecting service levels.

Utilize transportation analytics to support strategic decision making.

Develop transportation dashboards and executive KPI reporting.

Analyze transportation performance, cost-to-serve, carrier utilization, and network efficiency.

Lead transportation optimization projects using data and analytics.

Champion continuous improvement and process simplification.

Cross-Functional Leadership Collaborate with:

Distribution Operations

Inventory Planning

Supply Planning

Customer Care

Merchandising

Finance

Customs Compliance

Procurement

Information Technology

Build strong partnerships across the organization and influence strategic decisions through collaboration and data.

Lead, coach, and develop a high-performing transportation organization by:

Building strong leadership talent.

Coaching and mentoring managers and individual contributors.

Creating clear accountability and performance expectations.

Supporting succession planning and employee development.

Fostering a culture of collaboration, innovation, inclusion, and continuous improvement.

Demonstrated expertise in:

LTL

Full Truckload

Parcel Operations

Carrier Procurement

Transportation Management Systems (TMS)

Transportation Analytics

Network Optimization

Routing Guides

Freight Audit and Payment

Transportation Procurement

Preferred experience with Infor, Power BI, SQL, SAP, Oracle, Manhattan, Blue Yonder, or similar transportation and analytics platforms.

The ideal candidate will demonstrate:

Strategic thinking with the ability to translate vision into execution.

Strong executive presence and communication skills.

Exceptional financial and analytical acumen.

Customer-focused decision making.

A collaborative leadership style that builds trust across the organization.

Proven ability to influence without authority.

Calm, decisive leadership during periods of change and operational disruption.

A continuous improvement mindset with a passion for innovation.

High integrity, accountability, and ownership.

A commitment to coaching, mentoring, and developing future leaders.

Success in this role will be measured by:

Improved on-time delivery performance.

Reduced transportation cost per shipment and cost per package.

Improved parcel, LTL, Truckload, Ocean, and Air carrier performance.

Increased transportation network resiliency during peak seasons.

Enhanced carrier scorecards and supplier relationships.

Improved transportation visibility and executive reporting.

Measurable productivity improvements and freight savings.

Strong employee engagement, leadership development, and succession planning.

We are looking for a leader who can think strategically, execute operationally, leverage analytics to drive decisions, and inspire teams to deliver world-class transportation performance across all modes. This individual should be equally comfortable presenting transportation strategy to executive leadership as they are partnering with operations teams to solve complex day-to-day transportation challenges.

Our company benefits are second to none in the industry….

Generous discount on all Williams-Sonoma, Inc. brand products

401(k) plan and other investment opportunities

Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)

Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance

For more information on our benefits offers, please visit MyWSIBenefits.com

To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE