Director of Operations Warehouse- Miramar, FL

Position Summary

The District Operations Manager drives operational excellence across warehouse and distribution operations within Canteen Refreshment Services.This role serves as a key operational leader responsible for warehouse performance, inventory accuracy, labor planning, safety compliance, productivity improvement, and execution of district operating strategies. They will partner with district and warehouse leadership to improve inventory accuracy, productivity, labor utilization, safety, customer service, and profitability.

Key Responsibilities:

Operations Leadership

Execute district operational strategies that improve warehouse efficiency, service levels, and profitability.

Oversee receiving, replenishment, picking, packing, staging, and shipping activities.

Manage workforce planning, resource allocation, and workflow optimization.

Monitor KPIs and implement corrective actions to improve productivity and accuracy.

Lead continuous improvement initiatives focused on process optimization and cost reduction.

Inventory & Performance Management

Maintain inventory integrity through cycle counts, audits, and reconciliation.

Analyze warehouse metrics including inventory accuracy, fulfillment rates, labor utilization, and productivity.

Identify trends and develop action plans to improve operational performance and inventory control.

Support forecasting and inventory planning to ensure product availability.

Team Leadership

Lead, coach, and develop supervisors and warehouse associates.

Support hiring, onboarding, training, and succession planning.

Foster a culture of accountability, teamwork, engagement, and continuous improvement.

Ensure team compliance with operational and safety standards.

Safety & Compliance

Promote a safety-first culture and ensure OSHA and company policy compliance.

Conduct safety inspections, audits, and training programs.

Investigate incidents and implement corrective actions.

Maintain a clean, organized, and efficient warehouse environment.

Customer Service & Support

Ensure timely and accurate order fulfillment.

Partner with transportation, sales, and operations teams to support customer satisfaction and growth.

Resolve operational issues and customer escalations promptly.

Support special projects, peak-volume periods, facility initiatives, and operational transitions.

Preferred Qualifications

Associate’s or Bachelor’s degree in Supply Chain, Operations, Logistics, Business, or related field preferred.

3+ years of leadership experience in warehouse, distribution, logistics, manufacturing, or supply chain environments.

Experience leading warehouse teams in a fast-paced setting.

Knowledge of inventory control, WMS, receiving, shipping, and fulfillment processes.

Strong analytical, problem-solving, communication, and coaching skills.

Knowledge of OSHA regulations, safety practices, and continuous improvement methods.

Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint).

Ability to manage multiple priorities and lead through change.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID:1562840

Canteen