Director of Marketing and Communications
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The Luxury Collection in Doha is seeking a Director of Marketing Communications to plan, direct, and coordinate all communication activities with an emphasis on public relations. The role manages PR, advertising, direct marketing, and collateral production to enhance the hotel's image and contribute to revenues.
Key Skills for This Role
Responsibilities
- Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual
- Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours
- Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system
- Prepares press releases for appropriate targeted media, locally, regionally and internationally
- Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans
- Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual
- Supervises and directs photography for advertising, collateral and public relations purposes
- Monitors activities of competitor hotels and trends within the industry
- Plays a key role in community and government relations as well as VIP handling
- Maintains budget control
Requirements
- High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area
- OR 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in sales and marketing or related professional area
Full Job Posting
Job Summary
- The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations.
- Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.
Candidate Profile Education and Experience
- Required: High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
- OR 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Managing Marketing Communications Activities
- Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
- Compares actual achievements against goals on a regular basis and takes corrective action.
- Assists the DOM in the planning of all mailing activities, and oversees their execution.
- Ensures that the corporate ID manual is kept up to date and implemented as appropriate.
- Prepares on a timely basis the monthly sales & marketing “communications” report.
- Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.
- Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.
- Supervises operations of the in house art department.
- Monitors activities of competitor hotels and trends within the industry.
Managing Public Relations Activities
- Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
- Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships.
- Prepares press releases for appropriate targeted media, locally, regionally and internationally.
- Works closely with the corporate and international press offices on developing story angles.
- Plays a key role in community and government relations as well as VIP handling.
- Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.
- Creates and organizes press promotional activities.
- Participates in the press events/trips organized by the regional PR offices as required.
- Conducts press blitzes when appropriate.
- Ensures press kit information is comprehensive and kept up to date.
Managing Advertising Activities
- Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.
- Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.
- Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.
- Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.
- Monitors and maintains media schedules as well as prompt settlement of accounts.
Managing Direct Marketing Activities
- Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.
- Assists the DOM in the planning, implementation and tracking of electronic marketing activities.
- Maintains budget control.
Manages Collateral
- Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.
- Ensures hotel information is updated regularly on the internet/intranet.
- Supervises the production and quality of all displays and temporary signage in hotel public areas.
- Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.
- Supervises the in house graphic designer and/or print shop.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at The Luxury Collection
Front Office Assistant
Dubai, UAE
The Luxury Collection seeks a Front Office Assistant (Guest Experience Expert) in Dubai to deliver memorable guest experiences through check-in/out, operational tasks, and local area knowledge. No prior experience requir
Demi Chef de Partie
Dubai, UAE
The Luxury Collection at Dubai Desert Conservation Reserve seeks a Demi Chef de Partie to supervise kitchen staff, ensure food quality and presentation, and maintain sanitation standards. Candidates need 5 years of culin
Telephone Operator
Dubai, UAE
The Luxury Collection in Dubai seeks a Telephone Operator (Guest Experience Expert) to provide memorable guest experiences. The role involves processing operational needs, addressing guest requests, and sharing local hig
Guest Service Assistant
Dubai, UAE
The Luxury Collection in Dubai is hiring a Guest Service Assistant to deliver exceptional guest experiences. The role involves check-in/check-out, addressing guest requests, and providing local area information. Requires
Housekeeping Supervisor
Jiddah, KSA
The Luxury Collection in Jeddah seeks a Housekeeping Supervisor to inspect guest rooms and public areas, manage room assignments, and assist with hiring and training. The role requires at least 1 year of related work exp
Guest Arrival Expert - Bellboy
Doha, QAT
The Luxury Collection is hiring a Guest Arrival Expert (Bellboy) in Doha to create memorable first and last impressions for guests. Responsibilities include processing operational needs, addressing guest requests, and as
Spa Service Expert (Spa Attendant) - Female
Doha, QAT
The Luxury Collection in Doha is seeking a Spa Service Expert (Spa Attendant) to support spa functions, promote services, schedule reservations, and ensure guests enjoy a memorable experience. The role requires a high sc
Multi - Property Assistant Director Of Quality & Training
Dubai, UAE
The Luxury Collection seeks an Assistant Director of Quality & Training to communicate Total Quality Management through advising, coaching, and training. The role involves developing quality assurance strategies, managin
Front Office Assistant
Dubai, UAE
Demi Chef de Partie
Dubai, UAE
Telephone Operator
Dubai, UAE
Guest Service Assistant
Dubai, UAE
Housekeeping Supervisor
Jiddah, KSA
Guest Arrival Expert - Bellboy
Doha, QAT
Spa Service Expert (Spa Attendant) - Female
Doha, QAT
Multi - Property Assistant Director Of Quality & Training
Dubai, UAE