Director of Facilities Management
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Key skills for this role
About the Role
BOSS Built Environment seeks a Senior Director of Facilities Management to lead integrated FM operations for a university and community in Jeddah, Saudi Arabia. The role requires 20+ years of FM experience, including 5+ years at director level, and a degree in Engineering or related field.
Key Skills for This Role
Responsibilities
- Provide strategic oversight of all mechanical, electrical, plumbing (MEP), and civil maintenance operations
- Ensure planned preventive maintenance (PPM) programmes are executed to schedule and comply with standards
- Monitor and drive KPIs for asset uptime, response times, and maintenance cost efficiency
- Oversee delivery of housekeeping, laundry, janitorial, and all soft service contracts
- Manage landscaping and pest control programmes
- Direct office management functions including reception, mail, reprographics, and facilities helpdesk
- Lead space planning strategy to optimise utilisation across all occupied facilities
- Oversee accommodation services including room allocation, inventory, and occupant satisfaction
- Sponsor and oversee capital and minor works projects including renovation, refurbishment, and modification
- Own the FM operating and capital budgets; monitor expenditure and drive cost optimisation
- Develop and enforce FM policies, procedures, and governance frameworks
- Serve as the primary point of contact for client leadership on all FM matters
Requirements
- 20+ years in Facilities Management, with at least 5 years in a senior/director level role
- Demonstrated experience managing integrated FM operations (hard and soft services)
- Demonstrated experience managing large teams
- Degree in Engineering, Facilities Management, or related discipline; post graduate qualification preferred
- Relevant FM certifications (e.g., BIFM, IFMA, PMP) are an advantage
Full Job Posting
Role Overview
- Senior Director – Facilities Management for Jeddah, Saudi Arabia University & Community.
Hard Services – Maintenance (MEP & Civil)
- Provide strategic oversight of all mechanical, electrical, plumbing (MEP), and civil maintenance operations across the facility portfolio.
- Ensure planned preventive maintenance (PPM) programmes are executed to schedule and comply with regulatory and asset management standards.
- Monitor and drive KPIs for asset uptime, response times, and maintenance cost efficiency.
Soft Services
- Oversee delivery of housekeeping, laundry, janitorial, and all soft service contracts to agreed service levels.
- Manage landscaping and pest control programmes, ensuring a safe and well maintained external environment.
- Conduct regular quality audits and implement corrective actions to maintain service standards.
Office Services, Space Planning & Accommodation
- Direct office management functions including reception, mail, reprographics, and facilities helpdesk.
- Lead space planning strategy to optimise utilisation across all occupied facilities.
- Oversee accommodation services including room allocation, inventory, and occupant satisfaction.
Projects – MEP, Civil & Refurbishment
- Sponsor and oversee capital and minor works projects including renovation, refurbishment, and modification of MEP and civil infrastructure.
- Ensure projects are delivered on time, within budget, and in accordance with engineering standards.
- Manage contractor and consultant relationships throughout the project lifecycle.
Operational & Financial Management
- Own the FM operating and capital budgets; monitor expenditure and drive cost optimisation.
- Develop and enforce FM policies, procedures, and governance frameworks.
- Prepare executive reports and performance dashboards for senior leadership.
Stakeholder & Contract Management
- Serve as the primary point of contact for client leadership on all FM matters.
- Manage service provider contracts, SLAs, and performance reviews.
- Cultivate strong relationships with internal stakeholders, tenants, and regulatory bodies.
Experience & Qualifications
- 20+ years in Facilities Management, with at least 5 years in a senior/director level role.
- Demonstrated experience managing integrated FM operations (hard and soft services).
- Demonstrated experience managing large teams.
- Degree in Engineering, Facilities Management, or related discipline; post graduate qualification preferred.
- Relevant FM certifications (e.g., BIFM, IFMA, PMP) are an advantage.
Skills & Competencies
- Strong technical understanding of MEP systems, civil works, and soft service operations.
- Proven ability to manage large, multi disciplinary teams and complex service contracts.
- Financial acumen with experience managing large FM budgets.
- Excellent leadership, communication, and stakeholder management skills.
- Strong analytical mindset and data driven approach to service performance.
Additional Details
- This is a full time, onsite role working alternative Saturdays. The position will report into the FM Managing Director.
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