Director of Esports

Overview

Employment Type:** Full-time

Role Overview

Esports Leadership & Strategy

• Lead the overall direction and operational framework of NIP’s esports division.
• Work closely with the COO, GM of CS2, and Director of Human Performance to shape esports strategy, values, and long-term goals.
• Ensure the esports division is aligned around a coherent operational philosophy across teams, regions, and functions.
• Help define the standards, processes, and culture that support high performance across the division.
• Stay informed on competitor developments, roster opportunities, tournament structures, and wider industry trends.

Team Operations

• Oversee all operational matters relating to NIP’s esports teams.
• Lead, coach, and support the team management function across the division.
• Develop and maintain best-practice standards for team operations across all titles and geographies.
• Identify and resolve execution gaps in day-to-day operations, travel, logistics, schedules, and team support.
• Ensure teams are properly supported for domestic and international competition, bootcamps, meet-ups, and major events.
• Own and manage the operational P&L for the esports division, working closely with relevant internal stakeholders.

Player Care & Performance Environment

• Champion a culture of professionalism, care, and accountability across the esports division.
• Help remove barriers that may affect player wellbeing, focus, or performance.
• Continuously improve the player experience and working environment.
• Work proactively with team managers and support staff to anticipate issues before they become problems.
• Ensure player care is embedded in how the division operates, travels, communicates, and performs.

Stakeholder Management & Communication

• Act as the main internal face of esports operations across the business.
• Communicate relevant decisions, updates, and developments to internal and external stakeholders in a clear and timely way.
• Build strong working relationships with tournament organizers, publishers, partner organizations, and other key industry stakeholders.
• Represent NIP professionally in cross-organization discussions where operational or competitive matters are involved.
• Support collaboration between esports and other departments to improve efficiency and mutual understanding.

Projects, Governance & Business Support

• Oversee and contribute to internal projects related to the esports division.
• Support legal, financial, and contractual processes where the company is exposed or responsible.
• Work with leadership to ensure esports operations are commercially and operationally sound.
• Provide input on strategic decisions affecting the division’s future structure, priorities, and resource allocation.
• Maintain awareness of market developments and evolving industry standards that may affect NIP’s esports strategy.

What We’re Looking For

• 8+ years of experience in esports, team operations, sports management, or a related leadership role.
• Proven experience managing operations for competitive teams in a high-performance environment.
• Strong leadership experience, including coaching, developing, and empowering managers or team-facing staff.
• Excellent understanding of esports operations, competition structures, player needs, and international tournament logistics.
• Strong strategic thinking combined with practical execution and problem-solving skills.
• Experience working with budgets, operational planning, and cross-functional stakeholders.
• Strong communication and relationship-building skills, with the ability to represent the organization professionally.
• A proactive, structured, and calm approach in fast-paced or high-pressure situations.
• High emotional intelligence and the ability to balance care for people with accountability and performance.
• A genuine understanding of what it takes to build and sustain a world-class esports environment.
• Willingness to travel and attend major events, team meet-ups, and other key esports moments as needed.