successfactors
Director, Implementation Services (55674)
STERIS
Remote, USA
Full-time
Senior · 3+ years experience
Remote
USD 124737.5-161425 yearly / year
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The Director of Implementation Services is the onsite operational leader for all STERIS-delivered SPD Ready services, driving excellence in sterile processing support, back table performance, customer satisfaction, and team execution. Serving as the primary point of accountability, this role leads and develops Perioperative Readiness Specialists (PRS) and other SPD Ready staff, ensuring consistent service delivery, operational efficiency, and adherence to defined performance standards.
Working at the intersection of perioperative care and operational innovation, the Director partners with clinical teams and broader sterile processing initiatives to translate data, processes, and best practices into exceptional outcomes. This highly visible leadership role is critical to optimizing OR readiness, strengthening customer partnerships, and advancing service excellence across healthcare environments.
This is a home-based position with up to 75% nationwide, overnight travel required.
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Position Summary
The Director of Implementation Services is the onsite operational leader for all STERIS-delivered SPD Ready services, driving excellence in sterile processing support, back table performance, customer satisfaction, and team execution. Serving as the primary point of accountability, this role leads and develops Perioperative Readiness Specialists (PRS) and other SPD Ready staff, ensuring consistent service delivery, operational efficiency, and adherence to defined performance standards.
Working at the intersection of perioperative care and operational innovation, the Director partners with clinical teams and broader sterile processing initiatives to translate data, processes, and best practices into exceptional outcomes. This highly visible leadership role is critical to optimizing OR readiness, strengthening customer partnerships, and advancing service excellence across healthcare environments.
This is a home-based position with up to 75% nationwide, overnight travel required.
What you will do as Director, Implementation Services:
- Lead and develop a high-performing Implementation Services team through coaching, performance evaluations, training, competency development, and ongoing career growth opportunities.
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