Director-Food and Nutrition Services

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

The Director, Site Food and Nutrition Services serves as Mayo Clinic’s senior on-site leader and owner’s representative for food services across one or more assigned sites.

This role is accountable for food quality, hospitality execution, operational performance, financial stewardship, regulatory readiness, and disciplined vendor governance within a contracted service delivery model.

The Director translates Mayo Clinic standards and strategy into reliable local execution and ensures the daily food and hospitality experience delivered to patients, guests, and staff is consistently high quality, hospitality forward, and operationally sound.

This leader is visibly present on site, exercises authority through standards and accountability, and partners closely with site leadership, clinical stakeholders, and system partners to deliver outcomes aligned with Mayo Clinic expectations.

While deeply embedded within site operations, the Director operates with system-level responsibility to ensure consistency, reduce unnecessary variation, and uphold Mayo Clinic standards across locations.

• Operational expertise is required. The Director brings a trained eye and informed judgment to continuously evaluate and elevate food quality, culinary execution, service standards, labor effectiveness, and retail performance in real time.
• Leadership is visible, present, and engaged. The Director is an active presence across kitchens, retail spaces, and patient care environments—connecting with teams, understanding the lived experience, and reinforcing a culture of hospitality and excellence.
• Accountability is unwavering. Through clear standards, disciplined governance, and consistent follow through, the Director holds vendor leadership fully accountable for performance, outcomes, and contractual commitments.
• Readiness is continuous, not episodic. The Director maintains a constant state of regulatory and accreditation readiness, embedding standards into daily operations and ensuring sustained compliance for all surveys, including Joint Commission and other regulatory reviews.