Manager, Education
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Role Overview
The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities.
Embodying our Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.
Full Job Posting
Position Overview
The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities.
Embodying our Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.
Vision and Strategy
Lead and manage the team to operationalize the vision, executing goals and outcome-based objectives.
Actively contribute to the development of priorities and action plans.
Serve as a liaison between front-line supervisors and staff and leadership to ensure strategic alignment, staff engagement, and open, transparent, bidirectional communication.
Develop relationships externally in support of Mayo Clinic’s goals and objectives.
People and Culture
Create and foster high performing, engaged teams, aligned to a culture of safety and Mayo Clinic values.
Lead and mentor team through new and changing situations.
Effectively manage team performance and difficult conversations with compassion and respect.
Embed equity, inclusion, and diversity principles into team, across hiring, developing, and coaching staff.
Coach, mentor, and develop direct reports and other allied health staff to foster engagement, life-long learning, and professional growth.
Operational Excellence
Provide leadership with a primary focus on operational excellence, implementation, and staff engagement.
Apply operational knowledge, critical thinking, sound judgment, and problem solving in an integrated, matrixed environment.
Effectively manage staff assignments to meet fluctuating workload and business needs.
Embrace and drive operational execution with a sense of pace and urgency. Coordinate and direct staff to ensure smooth operations and efficiencies.
Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
Facilitate quality, safety, regulatory, and service excellence.
Manage projects and lead multidisciplinary teams including financial analysis, problem solving, and data-driven decision-making.
Transformation and Innovation
Develop a global mindset, and continuously invest in learning and gaining knowledge inter and intra industry.
Demonstrate continuous learning of emerging technologies and data literacy for departmental and organizational benefit.
Demonstrate forward-thinking and trend analysis to anticipate future needs and opportunities.
Encourage team to pursue new approaches and demonstrate business agility.
Financial and Business Acumen
Demonstrate business acumen and apply financial rigor in managing financial results.
Assist in managing budget for area of responsibility.
Manage strategic growth to include staffing and other resources.
Implement, manage, and operationalize business plans and deliverables.
Represent and communicate big picture thinking with business partners and stakeholders.
Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers, to support effective decision making and ensure long term sustainability.
Qualifications
- Master’s degree with a minimum of 1 year of relevant experience or bachelor’s degree with 5+ years of relevant experience required.
- Operational experience must include demonstrated competency in leadership, management, operations, finance, communication, and change management methodologies.
- Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Company
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
About Mayo Clinic
Non-profit academic medical center focused on patient care.
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