Director, Emerging Payments
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Key skills for this role
Role Overview
What is the Opportunity?
The Director, Emerging Payments leads the Emerging Payments product team and will be responsible for the following mandates:
• Leading and managing the bank’s current payment product portfolio (Interac e-Transfer capabilities, Request To Pay, Online Tax Filing (OLTF), and Transactional Risk), while architecting our vision for optimal payment solutions and emerging payment opportunities.
• Launching our Real-Time Rail (RTR) (i.e. Real-Time Payment) capabilities for commercial banking portfolio, including driving the commercialization strategy and activities to drive growth and adoption.
• Evolving our emerging payments portfolio through the evolving payments landscape and maintaining a pulse on the competitive and market landscape with respect to payments end-to-end.
• Managing a dedicated team of product managers, helping each member to identify and achieve their professional and career developmental goals, and fostering a collaborative work environment
What Will You Do?
Key Skills for This Role
Full Job Posting
What is the Opportunity?
The Director, Emerging Payments leads the Emerging Payments product team and will be responsible for the following mandates:
Leading and managing the bank’s current payment product portfolio (Interac e-Transfer capabilities, Request To Pay, Online Tax Filing (OLTF), and Transactional Risk), while architecting our vision for optimal payment solutions and emerging payment opportunities.
Launching our Real-Time Rail (RTR) (i.e. Real-Time Payment) capabilities for commercial banking portfolio, including driving the commercialization strategy and activities to drive growth and adoption.
Evolving our emerging payments portfolio through the evolving payments landscape and maintaining a pulse on the competitive and market landscape with respect to payments end-to-end.
Managing a dedicated team of product managers, helping each member to identify and achieve their professional and career developmental goals, and fostering a collaborative work environment
Product Leadership & Strategy
Drive the product vision, strategy and development with respect to Interac e-Transfer capabilities and launch of Real-Time Rail (RTR) for commercial clients as a critical component of the bank’s broader payment ecosystem.
Lead the end-to-end creation and development of our emerging payments product strategy and formulate the short and long-term visions of the product roadmap (Interac, RTR, OLTF).
Contribute to and execute against the new-products roadmap, while providing clear, timely status updates on progress, risks, and trade-offs
Set and communicate product vision and strategic direction; hold your team accountable to outcomes and outputs; maintain competitive awareness of payments landscape, industry changes, and emerging trends.
Collaborate and manage vendor relationships, including engagements with industry partners
Team Leadership & Development
Build, lead, and develop a team of product managers; establish standards for product discipline, prioritization, and execution
Collaborate within the wider product organization
Grow and develop team members in line with professional developmental goals
Cross-Functional Collaboration & Delivery
Partner with Technology, Operations, Lines of Business, Legal, Risk, and Compliance to translate product requirements into delivered capabilities; engage Lines of Business, as primary customers, ground products in real client needs.
Craft compelling product narratives and business cases to secure investment and stakeholder alignment
Communicate seamlessly across all audience levels from executive narratives to detailed working sessions on product direction and impact
Must Have
- 5+ years in product management, including 3+ years with full P&L/business accountability for a product line and proven track record of launching products and enhancing existing products to quantified objectives (e.g. revenue, adoption, retention).
- Experience with payment products, Interac and/or real-time payments, and thought leadership regarding emerging technology changes (i.e., API’s, embedded payments, etc.).
- 2+ years people management/ leadership experience
- Experience setting product vision and roadmaps for teams and holding them accountable to outcomes through in-house build and delivery
- Effective communication skills with ability to seamlessly shift between executive-level narratives and detailed working sessions; proven capability to craft compelling product stories to secure investments.
- Excellent communication skills across all audience levels with proven ability to craft compelling executive-level product narratives to secure stakeholder investment.
- Data-driven and customer-centric mindset with demonstrated ability to leverage qualitative and quantitative insights to inform decisions
- Demonstrated comfort with ambiguity and capability to influence without direct authority
- Experience with managing and working with vendor relationships and driving towards desired business outcomes
Nice to Have
RBC experience (e.g., P&L, Channels/Digital or equivalent).
Prior experience with emerging payment technologies and a pulse on the payments landscape.
What’s in It for You?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Make a real difference: Lead the evolution of payments solutions that directly impact how commercial customers operate and succeed.
Work in a dynamic, collaborative team: Join a progressive, high-performing organization that values innovation and cross-functional partnership.
Grow and develop: Take on challenging work that stretches your capabilities and accelerates your professional growth.
Job Skills
Additional Job Details
Application Deadline
- Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
About Royal Bank of Canada
Diversified multinational financial services and banking institution.
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