Director, Emerging Payments

Opportunity

Product Leadership and Strategy

• Lead product vision, strategy, and development for Interac e-Transfer capabilities and Real-Time Rail for commercial clients.
• Create the emerging payments product strategy and define short- and long-term roadmaps for Interac, Real-Time Rail, and Online Tax Filing.
• Execute the new-products roadmap and provide clear updates on progress, risks, and trade-offs.
• Set strategic direction, hold the team accountable to outcomes, and maintain awareness of industry changes and emerging trends.
• Manage vendor relationships and engagements with industry partners.

Team Leadership and Development

• Build, lead, and develop a team of product managers.
• Establish standards for product discipline, prioritization, and execution.
• Support team members' professional development and collaborate across the wider product organization.

Cross-Functional Delivery

• Partner with Technology, Operations, business lines, Legal, Risk, and Compliance to translate product requirements into delivered capabilities.
• Ground products in real client needs and engage business lines as primary customers.
• Craft product narratives and business cases to secure investment and stakeholder alignment.
• Communicate across executive narratives and detailed working sessions on product direction and impact.

Must-Have Qualifications

• At least five years of product management experience, including at least three years of full P&L or business accountability for a product line.
• Proven success launching and enhancing products against quantified objectives such as revenue, adoption, or retention.
• Experience with payment products, Interac and/or real-time payments, and emerging technology changes such as APIs or embedded payments.
• At least two years of people management or leadership experience.
• Experience setting product vision and roadmaps and holding teams accountable through in-house build and delivery.
• Strong communication skills, including executive-level product narratives and detailed working sessions.
• Data-driven and customer-centric decision-making using qualitative and quantitative insights.
• Comfort with ambiguity, influence without direct authority, and vendor relationship management.

Nice-to-Have Qualifications

• Prior RBC experience, including P&L, Channels/Digital, or equivalent experience, is preferred.
• Prior experience with emerging payment technologies and awareness of the payments landscape is preferred.

Job Skills

• Communication
• Critical thinking
• Effectiveness measurement
• Financial regulation
• Interpersonal relationship management
• Long-term planning
• Product development lifecycle
• Product development methodology
• Product management
• Product services
• Results-oriented execution

What RBC Offers

• Lead the evolution of payment solutions that directly impact commercial customers.
• Work in a dynamic, collaborative, high-performing organization that values innovation and cross-functional partnership.
• Take on challenging work that supports professional growth and development.

Employment Details

• The role is full time and regular.
• The position is salaried.
• The listed work schedule is 37.5 hours per week.

Workplace

• The listed address is WaterPark Place, 20 Bay Street, Toronto, Canada.
• The source does not specify whether the role is onsite, hybrid, or remote.